McDonald's

3.7
353 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
1911 4th St, Lubbock, TX
79401, United States

Hours

Reviews

3.7
353 reviews
5 stars
159
4 stars
60
3 stars
59
2 stars
27
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported unprofessional and rude service, with complaints about incorrect orders and lack of communication.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh items while others received cold or improperly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and food safety practices.

Atmosphere

The atmosphere received mixed feedback, with some customers feeling uncomfortable due to the location and staff demeanor.

Management

There were complaints about management being unresponsive or unhelpful, although some noted improvements in staff behavior.
  • SH
    Samantha Hernandez
    Dec 31, 2025
    1.0
    Didn't get help for 20 minutes and was missing most of my food
  • AR
    Aiden Rodriguez
    Dec 21, 2025
    1.0
    I asked for a spicy deluxe meal and I was expecting bread and it did not have bread and only had it came in a bowl with two patties and some cheese, tomatoes and lettuce not happy. I should’ve got what I paid for.
  • EG
    Equis G
    Nov 21, 2025
    4.0
    I ordered six burger and some fries and they only gave me two sauces when asked for more they charged me for them, I would understand the charge if I was asking for extra that didn’t go with the sandwiches but I feel like 6 sandwiches need more than 2 sauce for a whole family
  • DC
    David Chatwn
    Oct 6, 2025
    4.0
    Good atmosphere, could use better care for the fountain drink machine; good food but still buy a soda from the Walmart or the soda dispenser machine out front. Thank you.

Frequently Asked Questions About McDonald's

What are the main operating hours for McDonald's at 1911 4th St, Lubbock?

McDonald's at 1911 4th St is open daily from 7:00 AM to around 9:45 PM, with extended hours until 10:45 PM on Fridays and Saturdays.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's drive-through is open every day from 7:00 AM to 9:45 PM, extending to 10:45 PM on Fridays and Saturdays.