Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with service, ranging from friendly and professional to rude and unhelpful.
Food Quality
Food quality varied, with some customers enjoying fresh items while others received cold or improperly prepared meals.
Cleanliness
The dining area and entrance were frequently noted as dirty, impacting the overall customer experience.
Atmosphere
The atmosphere was described as unwelcoming by some, with reports of feeling judged or ignored by staff.
Management Issues
Several reviews highlighted concerns about management, including unprofessional behavior and lack of support for staff.
EG
Equis G
3 days ago
4.0
I ordered six burger and some fries and they only gave me two sauces when asked for more they charged me for them, I would understand the charge if I was asking for extra that didn’t go with the sandwiches but I feel like 6 sandwiches need more than 2 sauce for a whole family
DC
David Chatwn
Oct 6, 2025
4.0
Good atmosphere, could use better care for the fountain drink machine; good food but still buy a soda from the Walmart or the soda dispenser machine out front. Thank you.
What are the main operating hours for McDonald's at 1911 4th St, Lubbock?
McDonald's at 1911 4th St is open daily from 7:00 AM to around 9:45 PM, with extended hours until 10:45 PM on Fridays and Saturdays.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the McDonald's drive-through is open every day from 7:00 AM to 9:45 PM, extending to 10:45 PM on Fridays and Saturdays.
Is delivery available at this McDonald's location?
No, McDonald's at this location does not offer delivery service.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on the App Store, Google Play, and iOS platforms.
Does this location serve breakfast and do they have a kids' menu?
Yes, McDonald's serves breakfast and offers a children's menu at this location.
What services does McDonald's provide at this Lubbock location?
Services include gift cards, mobile offers, mobile ordering, and free WiFi.
Is McDonald's located near any automotive repair services for convenience?
Yes, Walmart Auto Care Centers and AutoZone are nearby, allowing you to combine car maintenance and dining conveniently.
Can I visit a bank or financial service near McDonald's on 4th St?
Yes, First Convenience Bank and Western Union are nearby for your banking and money transfer needs.
Are there any entertainment or shopping options close to McDonald's at 1911 4th St?
Yes, nearby attractions include the 7th St Lubbock - GameStop for gaming and entertainment, Claire's Walmart for fashion accessories, and Walmart Lubbock - Marsha Sharp Fwy for grocery and retail shopping.