McDonald's

3.8
1391 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 N University, Lubbock, TX
79410, United States

Hours

Reviews

3.8
1,391 reviews
5 stars
667
4 stars
258
3 stars
222
2 stars
66
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

While some customers praised the food quality, others complained about cold items and incorrect orders.

Customer Experience

Several reviews highlighted positive interactions with friendly staff, but many also noted negative experiences with management and service.

Mobile Ordering

Customers expressed frustration with mobile orders not being fulfilled correctly or items being unavailable.
  • KK
    KPI
    1 day ago
    5.0
    The food is decent. We mostly go for the playground. One of the few McDonald's left with one. The tables are usually dirty, but other than that it's a decent place.
  • JD
    Josefina Delgado
    Dec 31, 2025
    1.0
    Good food... But very questionable Tea. I ordered a unsweet tea and got something cloudy and honestly smelling funny. I couldn't do anything about it because I bought it at night and by the time I came home it wouldn't be worth it. I took a picture of it too.
  • AR
    Andrea Reyna
    Dec 14, 2025
    1.0
    DRUVE THRU IS BEYOND SLOW
  • DH
    David Hill
    Nov 29, 2025
    1.0
    Rude people that won’t take blame when they make a mistake.
  • TP
    trey Payton
    Nov 21, 2025
    1.0
    Went to use my app cost me 4,000 points just for them to say ohh we don’t got those right now ok we’ll can i substitute it bc my points are redeemed now but nope terrible service rude and need to have a sign saying don’t redeem for this item bc we are out ahead of order line bs

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open from 5:00 AM to 11:45 PM on weekdays and Sunday, and until 12:45 AM on Fridays and Saturdays.

What are the drive-thru hours for McDonald's at 102 N University, Lubbock?

The drive-thru operates from 5:00 AM to 11:45 PM on most days, and until 12:45 AM on Fridays and Saturdays.