Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,383 reviews
5 stars
664
4 stars
256
3 stars
222
2 stars
66
1 star
175
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Quality
Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and poor customer interaction.
Food Quality
While some customers enjoyed the food, there were complaints about cold or stale items, as well as issues with food preparation.
Operational Issues
Customers expressed frustration with long wait times, unavailability of menu items, and inconsistent service during busy hours.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some noting cleanliness while others pointed out issues like sticky floors.
- TPtrey Payton3 days ago1.0Went to use my app cost me 4,000 points just for them to say ohh we don’t got those right now ok we’ll can i substitute it bc my points are redeemed now but nope terrible service rude and need to have a sign saying don’t redeem for this item bc we are out ahead of order line bs
- JRJuan Rios4 days ago2.0Had to wait next to keosh for a while, when other vechical make their order. Good 6 cars. I guess have to find another's place to purchase food. Fries cold burger cold. Also drink was not what was ordered. Do not recommend tjis location.
- CCCarrie CrismasNov 17, 20253.0Would have had a 5 for the food, but I found a dark brown hair in my fries and I have blonde hair.
- BRBrittany ReyNov 16, 20251.0Horrible manager bad attitude. Made a curbside order and waited 20 mins still wasnt brought out I will be contacting higher up.
- ANAnnie NorthOct 30, 20251.0Sucks everytime I come to this one they always mess up my food. Sad cause it’s my daughters favorite McDonalds. We ordered a a cheeseburger boo basket and they gave us nuggets. I ordered a additional 10 piece and never received those with my meal. I made it all the way home before I knew what happened. Sad day that yall were out of a lot of things including the boo baskets such a disappointment. McDonald should be more prepared for high volumes of customers.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open from 5:00 AM to 11:45 PM on weekdays and Sunday, and until 12:45 AM on Fridays and Saturdays.
What are the drive-thru hours for McDonald's at 102 N University, Lubbock?
The drive-thru operates from 5:00 AM to 11:45 PM on most days, and until 12:45 AM on Fridays and Saturdays.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 6:00 AM to 11:45 PM, extending to 12:45 AM on Fridays and Saturdays.
How can I place an order online for this McDonald's?
You can place an order through their online platform at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's at 102 N University, Lubbock?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find McDonald's near U C University Clinic in Lubbock?
You can visit McDonald's at 102 N University, which is near U C University Clinic for a convenient meal before or after your clinic visit.
Are there other fast food restaurants near this McDonald's?
Yes, Sonic Drive-In is nearby, offering additional fast food and ice cream options you might enjoy before or after your McDonald's visit.
What grocery stores are close to McDonald's at 102 N University?
Nearby grocery options include Family Dollar, Dollar Tree, Amigos, and Sonik Mart, suitable for shopping needs around your visit.
How can I get to McDonald's if I am coming from nearby landmarks?
You can easily access McDonald's at 102 N University by using local transit or driving via University Avenue; nearby landmarks include U C University Clinic and Sonic Drive-In, which can help orient you to the area.