Jimmy John's

Reviews

• JC

  Jacob C

  Dec 18, 2025
  2.0
  My food took over an hour to arrive, despite the restaurant being less than 3 miles from my house. My toasted sandwich was cold by the time it arrived, and I ordered a side item that wasn't delivered. The order was 'Out for Delivery' for over 40 minutes.
• JJ

  Joseph Johnson

  Dec 7, 2025
  1.0
  I usually tip by how many minutes away a driver is from the restaurant to my address. In this case the store is only 3 minutes away. I tipped 8.50 cause i deliver also for a different restaurant. I put on my order im in a white Volkswagen in the parking lot. The driver calls me and says can you meet me outside im like no i put on the order im in my car and im right behind you. She said oh we have a policy for minors. She said they dont do door deliveries and they dont deliver to cars. So i told her just hand it out the window of your car to my car. Then i thought that was a bunch of bs cause i called her manager and he said she was 18 and in like yeah thats not a minor. The whole situation is just stupid i dont know why the manger would try to take her side. Im sorry assistant manager..
• PB

  Paul Billick

  Nov 30, 2025
  5.0
  Best subs in the world 🌎...
• EN

  Ellie Nystrom

  Oct 28, 2025
  1.0
  Such a bad experience. I went in and no one greeted me, after I stood there for maybe 10 min asking for someone and calling. I went to my car that was around back, and saw a “delivery driver” pull in going maybe 40 MPH. I called to let him know when he got back in the store that everything was unlocked, there was no sign of employees, and I didn’t have enough time to get my food. He responded with “ok?” so I hung up. Later I went in, hoping to speak with someone else and get my late lunch. A lady working just gave me a lot of excuses, didn’t listen to me, and really did not offer any solutions to that problem. I was trying to help because their business was open with no one to run it.
• DD

  Dudeawesam

  Sep 7, 2025
  5.0
  I had a great experience. And the customer service was really great. Specially someone who I believe their name was Tyra was incredibly cool and good. I give Trya 6 stars out of 5