HTeaO - Lubbock (50th & Boston)

4.3
195 reviews
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Business Details

2616 50th St, Lubbock, TX
79413, United States
(806) 705-8703
https://hteao.com/locations/lubbock-50th-boston/

About

Tea Room
HTeaO offers freshly brewed tea hourly featuring over 20 flavors of the best 100% broadleaf iced tea. All of our tea is brewed with double-pass reverse osmosis water and is available by bottle, gallon, & 5 gallons sizes. In addition to our world class tea, we offer the best bagged ice both crushed and cubed! We are your local YETI retailer merchandising the full line of YETI products.

Location

HTeaO - Lubbock (50th & Boston)
2616 50th St, Lubbock, TX
79413, United States

Hours

Reviews

4.3
195 reviews
5 stars
150
4 stars
10
3 stars
8
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted rude or unhelpful staff, leading to negative experiences for customers.

Cleanliness

Several customers reported issues with cleanliness, particularly sticky floors and unsanitary conditions.

Tea Quality

While many praised the variety and taste of the teas, some noted a decline in quality, mentioning sour or old-tasting tea.

Pricing Issues

Customers expressed frustration over inconsistent pricing and high charges for refills, leading to dissatisfaction.

Positive Experiences

Despite the negatives, many customers enjoyed the tea and had positive interactions with friendly staff.
  • CT
    Caleb Tims
    Jan 5, 2026
    5.0
    My wife and I have been going to HTEAO on almost a weekly basis for the better part of 2 years and have yet to disappoint!
  • SF
    Stefan Franks
    Jan 1, 2026
    1.0
    Absolutely the worst customer service experience I’ve ever dealt with.
  • TF
    Taylor Frick
    Jan 1, 2026
    1.0
    I miss clicked on the wrong store to pick up at. I called immediately to ask if the order could be canceled so I could replace the order to the correct store. The lady told me no. There’s nothing that can be done. She was SO rude. I asked to speak to the manager she said she was the manager. I spend too much money EVERYDAY at this company. I did not get my tea. I can not drive to that location. And they “could NOT cancel the cup of TEA AND REFUND ME” I have never heard of a COMPANY UN ABLE TO GIVE REFUNDS FOR ITEMS THEY PAID FOR AND DID NOT RECEIVE.
  • NC
    Nels Curtis
    Jan 1, 2026
    5.0
    Always nice people and love the selection of teas and treats!!
  • AG
    Ali&drew Gonzales
    Nov 26, 2025
    1.0
    I did an online order for yall special the Thanksgiving 4 for 20 and they gave me the wrong once they are way completely different then what I order whats the point of having a app and tall dont give out the rite order of what I ordered.i will not be going back this was a waist of money couldn't even give me a call and let me know maybe they where out of what i ordered.
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Frequently Asked Questions About HTeaO - Lubbock (50th & Boston)

What types of tea does HTeaO - Lubbock (50th & Boston) offer?

HTeaO offers freshly brewed tea hourly with over 20 flavors of 100% broadleaf iced tea.

What are the opening hours of HTeaO - Lubbock (50th & Boston)?

HTeaO is open Monday to Friday from 7:00 AM to 8:05 PM, Saturdays from 8:00 AM to 8:05 PM, and Sundays from 11:00 AM to 8:05 PM.