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H-E-B

4.6
(4613 reviews)

Business Details

4405 114th Street, Lubbock, TX
79424, United States
(806) 698-5900
https://www.heb.com

About

Grocery StoreH-E-B
Your Lubbock H-E-B is open daily from 6 a.m. to midnight at 114th Street & Quaker Ave. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Lubbock H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, True Texas BBQ, scratch bakery, Blooms floral shop, and much more. See you soon!

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
4405 114th Street, Lubbock, TX
79424, United States

Hours

Reviews

4.6
4,613 reviews
5 stars
3,647
4 stars
530
3 stars
192
2 stars
84
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude service and poor handling of issues, particularly in the flower and bakery departments.

Product Quality

Customers generally appreciated the freshness and quality of products, especially meats and produce, although there were complaints about receiving outdated items.

Store Experience

The store is often described as busy and crowded, which some customers find overwhelming, but others see it as a sign of its popularity and good offerings.

Variety and Selection

HEB is recognized for its wide variety of products and unique offerings that are not available at other stores, contributing to its strong reputation.

Pricing

Customers frequently mention good prices and sales, although some express concerns about specific promotions and pricing strategies.
  • IP
    IG Portillo
    4 days ago
    5.0
    It was my first time at this grocery store chain, and I had a great experience. Everyone was really friendly, and they had a great product selection. We were able to try some of the exclusive items from the deli — a bit pricey, but very good. The store was busy, but the staff remained friendly and welcoming throughout.
  • AC
    Amy Carlton
    5 days ago
    5.0
    I LOVE HEB. They have the best prices. The produce is always top quality and a great selection of it. We drive all the way from New Mexico to go shopping there. Wish they would open one here.
  • JU
    Jacob Urban
    5 days ago
    1.0
    Worst delivery experience I’ve had and won’t stop arguing with me about what I did and didn’t receive with my order just to get out of refunding me.
  • DB
    David Brooks
    Feb 21, 2026
    5.0
    Ordered groceries, got them?And they did a good job, everything was good.They made sure that they made such and asked us if we would like them , and we end up taking them and they worked out well
  • AR
    April Reyes
    Feb 21, 2026
    5.0
    Our favorite place for anything and everything. Love the quality and prices. Staff is always so efficient and friendly.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

This information is certified by H-E-B and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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