Business Details
About
Grocery Store
Your Lubbock H-E-B is open daily from 6 a.m. to midnight at 114th Street & Quaker Ave. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Your Lubbock H-E-B showcases all the quality products and innovative services H-E-B customers have come to love and expect, including convenient curbside pickup & grocery delivery, a full-service H-E-B Pharmacy with a drive-thru, True Texas BBQ, scratch bakery, Blooms floral shop, and much more. See you soon!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
4,472 reviews
5 stars
3,527
4 stars
519
3 stars
189
2 stars
84
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific instances of employees going above and beyond.
Product Quality
Customers consistently noted the freshness and quality of produce, meat, and seafood, with many considering it the best in town.
Store Atmosphere
The store is described as clean and well-organized, contributing to a positive shopping experience.
Curbside Experience
Several customers reported issues with curbside orders, including items being out of stock and delays in service.
Crowded Conditions
Many reviews mentioned the store being busy and crowded, particularly during peak hours, leading to parking difficulties.
- AWAlan Westphal2 days ago3.0The HEB store has great specials on fruit and meat. The quality is great too. The Thanksgiving special offering $0.97 a pound for a turkey if you buy a HEB brand ham for $2.99 a pound is not something families should fall for. That is a terribly high price that some poor families will fall for. Walmart across the street has perfect turkeys for $0.97 a pound. You can buy a Sugardale ham from HEB for $0.97 a pound without the "Turkey Special". Their store baked pies are $14.95 and taste terrible. Be warned.
- AHAudrey HoganNov 16, 20255.0They are the regional power house and they've earned that title. Fresh items are always recently made, their HEB labeled items are usually better than popular national brands, and customer service is always above and beyond. The curbside and delivery options are game changers. The couple of times something has gone wrong, the local store team AND the corporate team have made it right and delighted me in the process. 10/10
- JEJessica EverettNov 16, 20253.0I understand that HEB is busy and that patience is necessary with the online shopping carts that are all over. That being said, it would be nice if they were more aware of their surroundings while shopping. Most of the store shoppers go around like nobody else exists in the store! Look around you and if you can help move a little to help with flow, then do it!
- JTJeffrey TestonNov 14, 20255.01st time shopping at HEB. From the moment I walked in I was welcomed by and employee. The staff all seemed happy to be there. The layout of the store was easy to follow and the website helped me find what I was looking for. ALSO THIS HEB CARRIES GROG! that was the only reason I visited. Will most def visit again the next time I am in town.
- SLSarah LytleNov 6, 20253.0I really love HEB but this is not cool at all. It's incredibly weird, really inconvenient and abelist as all get out to have to leave the grocery store while you're shopping because the store opens at 6 but the bathrooms don't open until 7. I only sometimes have an issue where my meds make me a little sick to my stomach and I end up with a need to use the bathroom I can't imagine being a person who might have to deal with emergent bathroom trips. Luckily the Walmart across the street doesn't have this issue. (Edit) I actually went back across the street after to speak with a manager (Skylar) just because this just seemed like such a weird oversight. She was nice and spoke kindly to me. Hopefully now that I've pointed this out maybe the bathrooms will be accessible to people when the store is open.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of the H-E-B store in Lubbock?
The H-E-B store in Lubbock is open daily from 6 a.m. to midnight.
Where is the Lubbock H-E-B located?
It is located at 4405 114th Street, Lubbock, TX 79424, USA.
What types of products can I find at the Lubbock H-E-B?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
Does the Lubbock H-E-B offer pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, and delivery services.
What payment options are accepted at the Lubbock H-E-B?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Is the Lubbock H-E-B accessible to customers with disabilities?
Yes, it has wheelchair accessible entrances and parking, as well as public restrooms designed for accessibility.
Can I find other services like pharmacy and bakery at the Lubbock H-E-B?
Yes, the store features a full-service pharmacy with a drive-thru, a scratch bakery, a floral shop called Blooms, and more.
What nearby dining options are available around the Lubbock H-E-B?
Nearby dining options include Lubbock Hibachi Express for Japanese cuisine, Wingstop for chicken, Subway for sandwiches, Costa Vida for Mexican food, and True Texas BBQ.
Are there any nearby places for vehicle needs near H-E-B in Lubbock?
Yes, nearby is the H-E-B Fuel gas station for refueling your vehicle.
What beauty and wellness services can I find near the Lubbock H-E-B?
Nearby you can visit Castle Nails and Spa, Great Clips for haircuts, ViVa Nails Spa, and The Joint Chiropractic for chiropractic care and massage.