Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6076 Marsha Sharp Freeway in Lubbock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
947 reviews
5 stars
565
4 stars
262
3 stars
64
2 stars
18
1 star
38
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, though some noted issues with saltiness and incorrect orders.
Service Issues
Mixed reviews on service; while some staff were described as friendly and helpful, others were reported as rude or inattentive.
Cleanliness
The restaurant was noted for maintaining a clean environment, although some reviews mentioned dirty floors and unsanitary conditions.
Pricing Concerns
Many customers felt the prices were high for the quality of food received, with some expressing that they could find better value elsewhere.
Customer Experience
Overall experiences varied widely, with some customers having great visits while others reported significant issues with order accuracy and staff attitude.
- CCCliffNov 11, 20251.0If you are door dash or other delivery service note that this place does not get your order ready until you arrive nd you will wait between 10-20 mins. They are not kind or helpful
- JFJacob FrancisOct 27, 20255.0Came in today for a burger with my gf. She has a few allergies and the order wasn’t quite what we asked for but when I told the people working they were quick to fix the problem! Great service, I will definitely be back!
- MGMichael GordonOct 8, 20254.0Great frys
- 3Z3 T Digital Designs ZXSep 26, 20251.0The young man at the counter and the young lady making shakes were rude as heck. Get off your phones, stop talking crap about other employees and help ypur customers!
- MPMichael PerezSep 26, 20252.0In my short time in Lubbock so far, I have heard positive feedback from locals about Five Guys restaurant. I visited this restaurant September 25th, 2025, with a experience I was disappointed in. Starting with the good, this restaurant keeps a clean facility. No bad smells. No trash where it shouldn't be. I appreciate a clean place like anyone else. As far as good experience, that pretty much wraps it up. Without being specific, what made this visit not appreciated was how errors were handled. There was an error that occurred on the ticket, which was taken care of by the lack of an ingredient they ran out of for the night. This caused me to have an incorrect meal without trying to fix it, because the ticket contaiend an error. My meal should not suffer because of a mistake I did not make. What should have happened was 1. Bare minimum, let me know about my meal not a different person. 2. Try and at least offer an alternative item, to me not a different person. The main complaint is, please try to resolve the issue with the correct customer. Be the first to offer a solution. Never just assume the problem is fixed. If you're the staff reading this, thinking I'm an entitled person that doesn't know what they're talking about, I used to work in this industry and never dealt with errors this way. All in all, this was my experience. Again, not trying to be specific and be rude.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 6076 Marsha Sharp Freeway in Lubbock?
Five Guys in Lubbock is open every day from 11:00 AM to 10:00 PM.
Does this Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/canyon-west/menu.
Can I customize my order at this Five Guys location?
Yes, there are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations available.
What payment options are accepted at Five Guys on Marsha Sharp Freeway?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there wheelchair access and seating for children at this Five Guys?
Yes, there is a wheelchair-accessible entrance and restroom, as well as high chairs for children available on site.
Can I pick up my order in-store at this Five Guys?
Yes, in-store pickup is available at this location.
What nearby places can I visit before or after dining at Five Guys?
You can visit nearby shops and restaurants such as rue21 (a clothing and shoe store), Crumbl - Lubbock (dessert shop), and Qdoba (Mexican restaurant) to enjoy more shopping and dining options around Five Guys.
Is there a dessert option near Five Guys if I want sweets after my meal?
Yes, Crumbl Cookies and D'lish Sweets & Gelato are nearby dessert places that you can visit after enjoying your meal at Five Guys.
How can nearby retail stores enhance my visit to Five Guys at Marsha Sharp Freeway?
After your meal, you can explore nearby retailers like Kirkland's for home goods, Lane Bryant and Ross Dress for Less for clothing, or Bath & Body Works for beauty products, offering a convenient shopping experience in the same area.