Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4410 19th Street in Lubbock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers had mixed experiences with the burgers, with some praising the taste while others reported issues like dryness and incorrect orders.
Service
Service quality varied significantly; some customers highlighted friendly and fast service, while others experienced rudeness and slow service.
Pricing
Many customers found the prices to be high relative to the quality and portion sizes, leading to dissatisfaction regarding value for money.
Atmosphere
The restaurant atmosphere was generally described as clean and pleasant, though some noted issues with noise levels and staff professionalism.
Fries
Fries, particularly Cajun fries, received consistent praise for their taste, although some customers reported issues with undercooking.
BW
Becky Wagner
Feb 7, 2026
5.0
Gluten-free friendly options including burger bowls, lettuce wrapped burgers, and dedicated fryer for fries.
CP
Casen Potter
Jan 17, 2026
5.0
This was an amazing place and even better atmosphere. I had amazing service by Cory Holbert. Truly an amazing experience. By far the best burger I’ve ever had in my life.
CC
Claire
Jan 16, 2026
5.0
Went in during the end of the dinner rush and got to see a great team work setting, one of the things work places like this do is give young people chances at their first jobs, the people working tonight all looked a bit younger, and I had the joy of seeing how this business is a positive mark in our community. Ocean is a awesome manager I watched her touch in at all her stations and pep talk her line through a couple of miner screw ups, the orders were out of order, and she sorted her people out in such a way their faces went from stressed and in the weeds to happy and feeling like they had accomplished some real team work. Her young staff are going to learn strong work ethic and can do attitude in her care, keep up the good work.
ML
Michael Lea
Jan 7, 2026
4.0
Good burgers, but pricey.
AH
Allison Hoffman
Dec 25, 2025
4.0
The buns are soggy after the toppings are added. The French fries are insanely delicious.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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