Five Guys

4.3
931 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4410 19th Street in Lubbock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4410 19th Street, Lubbock, TX
79407, United States

Hours

Reviews

4.3
931 reviews
5 stars
566
4 stars
192
3 stars
88
2 stars
30
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on burger quality; some found them dry or bland, while others praised them as delicious and fresh.

Service Issues

Customers reported slow service and incorrect orders, with some experiencing rude staff interactions.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality, leading to dissatisfaction.

Fries Popularity

Cajun fries received consistent praise, with many customers considering them a highlight of the meal.

Cleanliness and Atmosphere

While some noted cleanliness and a pleasant atmosphere, others reported issues with the restaurant's environment and staff behavior.
  • CD
    cathye davis
    Oct 24, 2025
    2.0
    The burgers were really dry. They didn't get my order right and had to go back. The fries were pretty good. But very doubtful that I will go back. Had better burgers else where.
  • JZ
    Joe Zamora
    Oct 23, 2025
    4.0
    Cajon fries are the best. The food was a little pricey but tasty.
  • MS
    Malak Stewart
    Oct 14, 2025
    3.0
    Meat was very dry, I like slightly juicy burgers, but other than that the burger was good.
  • LC
    London Chance
    Sep 23, 2025
    1.0
    Was rude and threw the food at me and said you were 15 minutes late don’t remember his name
  • JW
    Jennifer Warren
    Aug 11, 2025
    5.0
    My husband and I ate sandwiches. It was the first time we had eaten there.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.