Business Details
About
Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Lubbock, TX. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.4
1,357 reviews
5 stars
870
4 stars
283
3 stars
111
2 stars
38
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, highlighting exceptional service from specific employees.
Food Quality
While many enjoyed the food, there were mixed reviews regarding portion sizes and flavor, with some customers expressing disappointment.
Cleanliness
The restaurant received positive feedback for its cleanliness, including the dining area and restrooms.
AI Ordering Issues
Several customers expressed frustration with the AI ordering system, citing a lack of human connection and poor service experiences.
Value for Money
Customers generally found the food to be good value for the price, with many appreciating the affordability.
- TMTaylor Mckee2 days ago1.0I wish they would take the AI away when ordering through the drive thru it’s so pointless and doesn’t help at all.
- KKKrisDec 26, 20251.0Ordering food through that AI was the most traumatizing thing i have ever experienced. EDIT: I love how generic and completely worthless the reply is, it doesn’t address what I said in the review at all LOL
- GGGoldenbrownDec 14, 20251.0That A.I. at drive thru is the worst customer service connection I've ever seen. No type of humane connection and very heart breaking in what the world is coming to save money over human connection. Was a long time customer,but I will not be going back to fazolis...
- CJCoyote JimDec 13, 20255.0This Fazoli's was extremely clean, the crew was very polite and respectful. The management was amazing! Their food was perfectly prepared and just an all round great experience. Great job to the entire Lubbock TX Fazoli's team!!
- GOGary OwensDec 2, 20255.0Great food tonight! Nice order placement by Rebekah as she was very friendly and Gavin in the dining area was so polite and hard working in serving as well as attentive to customers needs
Frequently Asked Questions About Fazoli's
What type of cuisine does Fazoli's in Lubbock, TX specialize in?
Fazoli's specializes in fast, fresh Italian dishes including pasta, pizza, and their signature unlimited garlic breadsticks.
What are the operating hours for Fazoli's drive-thru in Lubbock?
The drive-thru is open every day from 11:00 AM to 9:30 PM.
Does Fazoli's in Lubbock offer delivery or pickup services?
Yes, Fazoli's offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
Is Fazoli's in Lubbock open for dine-in guests?
Yes, Fazoli's provides dine-in service with seating available following the regular hours from 11:00 AM to 9:30 PM.
What payment options are accepted at Fazoli's in Lubbock?
Fazoli's accepts American Express, Discover, Mastercard, and Visa credit cards.
Are there vegetarian and kid-friendly menu options at Fazoli's?
Yes, Fazoli's offers vegetarian options and a children's menu to accommodate different dietary needs.
Does Fazoli's in Lubbock have wheelchair accessible facilities?
Yes, Fazoli's has wheelchair accessible entrances, parking, and seating.
Is there a drive-thru available at Fazoli's in Lubbock for convenient ordering?
Yes, Fazoli's has a drive-thru service available during operating hours.
What are some nearby food and coffee spots around Fazoli's in Lubbock?
Nearby places include Dutch Bros Coffee, McDonald's, Burger King, and Shipley Do-Nuts, perfect for grabbing coffee or a quick bite before or after your visit.
If visiting Fazoli's in Lubbock, what nearby educational institutions might be of interest?
Premier High School and Covenant School of Radiography are nearby, making Fazoli's a convenient dining option for students and staff.
Where can I find automotive services near Fazoli's in Lubbock?
Nearby automotive service centers include Firestone Complete Auto Care, Discount Tire, and Gene Messer Ford Lincoln, helpful for vehicle maintenance while enjoying a meal.