Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
145 reviews
5 stars
121
4 stars
5
3 stars
5
2 stars
6
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and cheerful staff, highlighting their willingness to go above and beyond for patrons.
Speed of Service
Several reviews noted issues with slow service, particularly during busy times, leading to long wait times for orders.
Drink Quality
While many customers enjoyed the coffee and drink options, there were some complaints about incorrect orders and inconsistent drink quality.
Atmosphere
The atmosphere was frequently described as vibrant and welcoming, contributing to a positive customer experience.
Staff Consistency
Some reviews expressed concern about staff turnover and the impact on service quality, with mentions of friendly staff being replaced.
- ASAnson SNov 14, 20253.0Love this place, but they always fill up our hot chocolates half way.
- KTKia TellerOct 23, 20251.0I used to be a regular here and recently just moved back. This stand was nothing close to what I know Dutch experience is supposed to be or used to be. The girl taking my order was not friendly and barely spoke. My drink was also wrong. Ended up going to a different stand. They fixed it and were so much friendlier. The baristas look like they hate their job.
- PRPayton RushingAug 31, 20255.0I just have to say I have never had a bad experience with Dutch Bros, but today was top tier. It was my dog’s birthday, so I wanted to get him a pup cup. I originally had gone to Starbucks, only because it was closer, only to be told I couldn’t get one without a purchase. I asked if there was anyway I could pay for it and he told me no. So I went out of the way to go to Dutch Bros. As soon as I got there they were so kind. They told me I could get a pup cup, even without purchase. Not only that, the manager said she felt bad and wanted to give me a free drink. I was so appreciative and honestly it made my day. I didn’t need a drink because it was already 6:30pm, but the fact that they did that after I had been told I couldn’t get a pup cup from another coffee shop made both our days. Thank yall so much for always being so kind and going above and beyond with your customer service. One of the many reasons I am a loyal, long-term customer!!
- CACody AllenAug 31, 20255.0Great coffee
- GEGelica EscobarAug 11, 20252.0Like someone else said painfully slow! What’s the point in ordering ahead if you have to wait to get to the window. The point is to get in and out and noooo one knows how to use their drive through and the workers don’t help too much with that either. This location def needs some work.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 11201 Quaker Ave, Lubbock?
Dutch Bros Coffee at 11201 Quaker Ave is open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
What payment methods does Dutch Bros Coffee accept at this location?
This Dutch Bros location accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance may vary locally.
Does Dutch Bros Coffee offer delivery services at 11201 Quaker Ave?
Dutch Bros Coffee does not offer delivery services. However, you can use curbside pickup or visit the shop in person for the best experience.
Can I customize my drink order at Dutch Bros Coffee?
Yes, Broistas are happy to customize any drink to your liking at this location.
Are there any caffeine-free drink options available at Dutch Bros Coffee?
Yes, Dutch Bros offers caffeine-free options including Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and espresso drinks made with decaf espresso.
How can I earn points and rewards with Dutch Bros Coffee?
Earn 3 points for each dollar spent at the shop with no limit on points. Use the Dutch Bros app to track and redeem rewards including a free drink on your birthday.
Are there any family-friendly drink options for kids?
Yes, Dutch Bros offers kid-friendly drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at this location.
How can nearby places like Five Guys or Jimmy's Egg complement my visit to Dutch Bros Coffee?
After enjoying a coffee or smoothie at Dutch Bros, you can visit nearby restaurants like Five Guys or Jimmy's Egg for a meal. This makes for a convenient stop for coffee and dining in one area.
Is there a gas station near Dutch Bros Coffee where I can fuel up?
Yes, Stripes and Phillips 66 Gas stations are nearby, so you can easily fuel your vehicle before or after grabbing your coffee.
What automotive services are available close to Dutch Bros Coffee?
Close to Dutch Bros Coffee, you’ll find O'Reilly Auto Parts and Take 5 Oil Change, making it convenient to handle car maintenance while enjoying your favorite drinks.