Brand Certified
Dutch Bros Coffee
4.5(278 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
8231 University Ave, Lubbock, TX
79423, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/tx/lubbock/8231-university-ave
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
- Credit cardAvailable
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.5
278 reviews
5 stars
215
4 stars
27
3 stars
12
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Natali and Ryn for their exceptional service.
Speed of Service
While most reviews noted quick service, some customers experienced long wait times, particularly during busy hours.
Drink Quality
Feedback on drink quality was mixed; while many enjoyed their beverages, there were complaints about incorrect orders and drinks not meeting expectations.
Atmosphere
The location is often described as having a positive and energetic atmosphere, contributing to a pleasant customer experience.
Inconsistency
Several reviews pointed out inconsistencies in service and drink preparation, suggesting that experiences can vary significantly.
- CCChristopher ChavezFeb 25, 20261.0Everytime I ask for extra camel drizzle they never give me extra even though I tell them I will even pay extra
- TKTanner KeyFeb 18, 20265.0The staff is always friendly, quick and on point. By far my favorite location to go too.
- EREzra RodriguezJan 24, 20265.0In 2022 I was visiting a friend in Lubbock and stopped by this location to try Dutch Bros for the very first time. I was helped by Natali in the drive through, she was very helpful and patient with me as we went over the menu for the first time. She recommended a drink for me to try and it was so good! I made it a tradition to stop by every time I was in town. Then in 2023, I was on tour with a band that happened to be playing at Jake's bar, so we stopped by before the show. It was so wholesome having my friends try DB for the first time at the same location I did! It's always good vibes there, the crew are always so warm and welcoming, you can tell they love it there. I haven't been back to Lubbock much since then, but I always tell my friends to stop by when they're passing through. Much love to Natali and the crew!
- BCBri CollinsJan 4, 20265.0Always quick and friendly!
- FFFaithDec 22, 20255.0I love love love Dutch Bros!! Especially the University stand! All of the employees are always super sweet and kind and go above and beyond to make my drink (super complicated lol) Even when they are super busy with vehicles in both lanes they crank out that line quick and we never have to wait too long. Definitely favorite stand to go to đź©· Zoey and Natalie are the best! Keep it up y'all are doing great!!!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
Brand Certified Facts from Dutch Bros Coffee
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Certified March 01, 2026Yext Knowledge Graph
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