Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
602 reviews
5 stars
489
4 stars
51
3 stars
28
2 stars
11
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and energetic staff, highlighting their quick service and positive attitudes.
Drink Consistency
While most reviews appreciated the delicious drinks, some customers reported issues with incorrect orders and inconsistent drink quality.
Atmosphere
The lively and welcoming atmosphere was frequently mentioned, with customers enjoying the upbeat vibe and feeling valued.
Speed of Service
Customers noted that service can be quick, especially during busy times, although some experienced longer wait times.
Customer Experience
Overall, many reviews reflected a strong customer loyalty, with several expressing a desire to return despite occasional service hiccups.
- HPHerlinda Perez5 days ago3.0I love the food and drinks really amazing but when you order mobile and stand in line. I feel mobile orders should be first and they should get their name down to get them out of line in case a 3:00 order should be after someone who ordered at 3:15 but decided to show up early. That way every mobile order could get their stuff on time and not old and watered down or cold instead of hot. Mobile orders should be taken care of first with name and getting them out of the way. Maybe management will realize to get mobile orders first after my review and everyone will be happy. Thanks for y’all’s hard work and dedication to Dutch brow regardless y’all are doing amazing but it should have been 5 stars instead of 3
- JMJessica MillerNov 12, 20255.0Cannot brag enough about this location!! Always get the drink right and service with convo and a smile!
- KKKatieNov 11, 20251.0I placed a online order before I left my house , when I got to this location one of the lanes had 5 cars and the other one had 0 cars so I went to the lane with 0 cars because I had an online order so I assumed when the lady was taking orders she would let me go . But she made me wait until she took all 5 orders ? I’m just confused next time I will just pick up at window.
- MSMark SalasNov 6, 20251.0This place is the slowest service ever… ordered ahead and. usually I park and get the order but when there is only a couple cars I’ll go yo the drive thru. It took them over 30 mins to get 3 cars order and finally when I get to the window my order not even done… she took her sweet little time making my order and still made it wrong… smh just horrible
- ACAdam CervantesOct 27, 20255.0Great and speedy service! Being able to walk up and be greeted by a friendly face and treated like family makes me feel welcome! You guys are the best!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 5923 19th St, Lubbock?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer curbside pickup or delivery?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just notify your broista.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What kid-friendly drinks does Dutch Bros Coffee offer?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
How can I earn reward points with Dutch Bros Coffee?
You earn 3 points for each dollar spent at Dutch Bros Coffee with no limit on how many points you can collect.
What notable places are near Dutch Bros Coffee at 5923 19th St?
Nearby places include Shipley Do-Nuts (bakery and coffee shop), Fazoli’s (Italian restaurant), and McDonald’s (fast food), providing convenient options for meals or snacks before or after visiting Dutch Bros.
Are there automotive services near Dutch Bros Coffee?
Yes, Discount Tire and Firestone Complete Auto Care are nearby, offering tire services and automotive repairs that customers might visit while grabbing coffee.
What educational institutions are close to Dutch Bros Coffee?
Nearby educational facilities include Premier High School and Covenant School of Radiography, making Dutch Bros a convenient spot for students and staff to get coffee.