Brand Certified
Dutch Bros Coffee
4.6(677 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
5923 19th St, Lubbock, TX
79407, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/tx/lubbock/5923-19th-st
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.6
677 reviews
5 stars
552
4 stars
55
3 stars
30
2 stars
15
1 star
25
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Several customers reported issues with incorrect orders, including receiving the wrong drink size or missing ingredients.
Customer Service
Many reviews highlighted the friendly and welcoming nature of the staff, particularly praising employees like Tonie and Naira for their positive attitudes and helpfulness.
Speed of Service
While some customers experienced long wait times, particularly for mobile orders, others noted quick service and efficient operations during busy periods.
Overall Experience
Despite some negative experiences, many customers expressed a strong preference for this location, citing great coffee and a positive atmosphere.
- EBEri Bernal6 days ago2.0It’s been two separate visits that I order a large and get charged for a large but get a medium. The 1st time the lady fixed it and everything was good but the 2nd time I didn’t ask because they were rlly busy but I HATE that I even have to muster the courage to ask them to fix it.
- TCTonya CostilloFeb 18, 20265.0This was my first time visiting a Dutch Bros location and it was a superb experience! I went around 3:30 pm and there was no wait time. The young lady at the window greeted me promptly and warmly. I ordered the protein Golden Eagle and it was delicious! I was also given a pack of shareable buttons which was such a sweet addition. The employees were all around amicable, welcoming and upbeat! You have gained a regular customer and fan of Dutch Bros now! Thank you for the pleasant experience! God bless you all.
- GMGloria MaestasFeb 14, 20262.0I ordered a frozen Carmelizer with cinnamon drink and it was made iced eith no carmel at all and way too much chocolatemilk. When I mentioned it to the broista he just said, "I thought you said iced." It would have been nice if he would have offered to correct my order.
- RWReagyn WatkinsJan 27, 20265.0Kamryn
- BHBrad HowellJan 17, 20265.0Great coffee. Even the girl taking orders outside in this freezing weather was cheerful
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 5923 19th St, Lubbock?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer curbside pickup or delivery?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just notify your broista.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What kid-friendly drinks does Dutch Bros Coffee offer?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
How can I earn reward points with Dutch Bros Coffee?
You earn 3 points for each dollar spent at Dutch Bros Coffee with no limit on how many points you can collect.
What notable places are near Dutch Bros Coffee at 5923 19th St?
Nearby places include Shipley Do-Nuts (bakery and coffee shop), Fazoli’s (Italian restaurant), and McDonald’s (fast food), providing convenient options for meals or snacks before or after visiting Dutch Bros.
Are there automotive services near Dutch Bros Coffee?
Yes, Discount Tire and Firestone Complete Auto Care are nearby, offering tire services and automotive repairs that customers might visit while grabbing coffee.
What educational institutions are close to Dutch Bros Coffee?
Nearby educational facilities include Premier High School and Covenant School of Radiography, making Dutch Bros a convenient spot for students and staff to get coffee.
Brand Certified Facts from Dutch Bros Coffee
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