Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
669 reviews
5 stars
547
4 stars
55
3 stars
29
2 stars
13
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff members like Tonie and Naira, highlighting their positive attitudes and personal interactions.
Speed of Service
While most reviews noted quick service, some customers expressed frustration with slow drive-thru times and issues with mobile order fulfillment.
Drink Quality
Overall, customers enjoyed the drinks, with specific mentions of favorites like the Golden Eagle and cookie butter freeze, although there were occasional complaints about incorrect orders.
Atmosphere
The location is described as welcoming and energetic, contributing to a positive customer experience.
- TCTiana CarruthDec 27, 20255.0I love love love Dutch Bros, even more so, this specific location. They have single handedly gotten me through any and all postpartum blues. Whether it’s to start my day or have a mid-day “pick me up”, Dutch Bros is where I go. I always know it’s going to be a really good day when I see Tonie. Tonie is so kind, warm, and caring; conversations with them always feel really genuine. Thank y’all for being the best!
- TFTrevor FarrisDec 17, 20255.0Stopped at this location when I came to visit a friend. I always get the same order everytime however this time I wanted to try something new. Jazzy took my order and gave a recommendation which turned out really good! She had a great attitude and was very helpful in ordering. Definitely would come back to this location due to her customer service alone.
- AJAmy joDec 17, 20255.0Jazzy at Dutch Bros was amazing! From the moment I pulled up, she had such a positive and upbeat attitude that instantly made my day better. She was friendly, quick, and genuinely cared about making sure my order was perfect. Jazzy even had a little conversation with me while I waited, which made the experience feel extra welcoming and fun. It’s employees like her that make Dutch Bros such a great place to visit. I’ll definitely be coming back!
- SCSamantha ClarkeDec 17, 20255.0This location of Dutch Bros is the best in Lubbock! It’s always busy but you get through the line quick and the baristas are always so friendly! Tonie always makes my day brighter, greets me with a smile and helps me figure out what I want for the day bc I never know what to get! Delicious protein coffee, energy drinks and the best barista in Lubbock! Thanks Dutch Bros for being awesome! I’ll be there every time I need a pick me up! Best crew ever!
- JSJordan SanchezDec 16, 20255.0Tonie is truly one of those souls you don’t realize you need until she’s there. She brings comfort, kindness, and the kind of presence that makes everything feel lighter. And let’s be honest—her coffee is unmatched. Every cup feels made with care, intention, and a little bit of magic. Whether it’s through a perfectly brewed coffee or simply being herself, Tonie shows up in ways that matter. A rare, genuine soul with the best coffee to prove it ☕️✨
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 5923 19th St, Lubbock?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer curbside pickup or delivery?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just notify your broista.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What kid-friendly drinks does Dutch Bros Coffee offer?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
How can I earn reward points with Dutch Bros Coffee?
You earn 3 points for each dollar spent at Dutch Bros Coffee with no limit on how many points you can collect.
What notable places are near Dutch Bros Coffee at 5923 19th St?
Nearby places include Shipley Do-Nuts (bakery and coffee shop), Fazoli’s (Italian restaurant), and McDonald’s (fast food), providing convenient options for meals or snacks before or after visiting Dutch Bros.
Are there automotive services near Dutch Bros Coffee?
Yes, Discount Tire and Firestone Complete Auto Care are nearby, offering tire services and automotive repairs that customers might visit while grabbing coffee.
What educational institutions are close to Dutch Bros Coffee?
Nearby educational facilities include Premier High School and Covenant School of Radiography, making Dutch Bros a convenient spot for students and staff to get coffee.