Dunkin'

3.8
451 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lubbock, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7723 Milwaukee Ave, Lubbock, TX
79424, United States

Hours

Reviews

3.8
451 reviews
5 stars
240
4 stars
72
3 stars
40
2 stars
18
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with stale or poorly prepared food, including donuts and breakfast items.

Customer Service

Service quality varied significantly; some praised friendly staff while others reported rude interactions and long wait times.

Cleanliness

Several reviews highlighted serious cleanliness issues, including sightings of cockroaches and dirty dining areas.

Management Issues

Feedback indicated dissatisfaction with new management, with many customers feeling that service and food quality have declined since the change.
  • JP
    Joshua Perez
    Jan 5, 2026
    1.0
    Absolutely the worst Dunkin’ Donuts I have been to. The coffee was watery and the sandwich tasted like it had been frozen for a long time. These owners and employees either need some training or need to take pride in their work.
  • MT
    Melissa Thompson
    Nov 13, 2025
    1.0
    I have attached a picture of a CHOCOLATE chip Muffin with hardly any chocolate chips. They use to have them all thorough out and on top of the muffin …. I guess not anymore. No taste whatsoever and I could NOT even eat it. Waste of money! We also got a blueberry muffin and it was the same way.
  • JW
    Jennifer Warren
    Nov 10, 2025
    5.0
    Even though the place was full, the staff smiled and stayed polite. My donuts were fresh and delicious.
  • CO
    Cora “Cora Onr” O
    Nov 5, 2025
    1.0
    First time trying Dunkin’, and likely my last time…I was not impressed. The breakfast sandwich that I ordered was cold, as if it was sitting in the fridge. And the young lady who cash me out in the drive-through gave me the weirdest look when I declined to donate a dollar to charity.
  • NG
    nessa g
    Oct 23, 2025
    5.0
    Food was really good my favorite is the strawberry banana smoothie

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lubbock, TX?

Dunkin' in Lubbock, TX is open daily from 5:00 AM to 9:00 PM for dine-in, drive-thru, and delivery services.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.