Dunkin'

3.8
448 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lubbock, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7723 Milwaukee Ave, Lubbock, TX
79424, United States

Hours

Reviews

3.8
448 reviews
5 stars
238
4 stars
72
3 stars
40
2 stars
18
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many mentioning stale or burnt items, particularly donuts and hashbrowns.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff interactions and slow service times.

Cleanliness Concerns

Several customers expressed serious concerns about the cleanliness of the store, including reports of cockroaches and dirty dining areas.

Staff Friendliness

Despite some negative experiences, many customers praised individual staff members for their friendliness and helpfulness.

Management Changes

Feedback indicates that the recent change in management has led to a decline in service and food quality, with some customers noting improvements while others reported worsening conditions.
  • MT
    Melissa Thompson
    Nov 13, 2025
    1.0
    I have attached a picture of a CHOCOLATE chip Muffin with hardly any chocolate chips. They use to have them all thorough out and on top of the muffin …. I guess not anymore. No taste whatsoever and I could NOT even eat it. Waste of money! We also got a blueberry muffin and it was the same way.
  • JW
    Jennifer Warren
    Nov 10, 2025
    5.0
    Even though the place was full, the staff smiled and stayed polite. My donuts were fresh and delicious.
  • CO
    Cora “Cora Onr” O
    Nov 5, 2025
    1.0
    First time trying Dunkin’, and likely my last time…I was not impressed. The breakfast sandwich that I ordered was cold, as if it was sitting in the fridge. And the young lady who cash me out in the drive-through gave me the weirdest look when I declined to donate a dollar to charity.
  • NG
    nessa g
    Oct 23, 2025
    5.0
    Food was really good my favorite is the strawberry banana smoothie
  • CY
    Cody Young
    Sep 19, 2025
    5.0
    Good service and friendly staff, ordered the 6 dollar special. Hot medium coffee, egg, bacon and cheese bagel sandwich. The sandwich was good and it came with hasbrowns that.. I would say could have been better but they were ok.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lubbock, TX?

Dunkin' in Lubbock, TX is open daily from 5:00 AM to 9:00 PM for dine-in, drive-thru, and delivery services.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.