Dave & Buster's Lubbock

Reviews

• RS

  Robert Sanders

  1 day ago
  1.0
  Made a reservation for 6:30 showed up at 6:00 and got told they didn’t have room for us but could put us on the waitlist, what’s the point of taking table reservations if you aren’t going to keep them. No apologies from the staff for the mistake or anything
• EG

  Erika G

  3 days ago
  5.0
  Had my son's 13th birthday here last month. Service was amazing, my server Nick was beyond helpful and made everything less stressful. Everyone we encountered was so nice and pleasant, would definitely recommend for small parties!! Thank you Dave and Buster's for making my son's birthday so memorable ❤️
• RA

  Roman Arredondo

  Jan 31, 2026
  2.0
  Waited 40 minutes for our food, we ordered fettuccine and was served riggatonni and told the were out of fettuccine. Assuming we would settle for riggatonn. DNB must be doing this to everyone. Consumer confidence has bn the demise of many establishments. I hope this DNB gets it right. This is my 4th time going and every visit gets less welcoming. Manager made everything right in the end. We will try again soon.
• ML

  Melisa Lowrance

  Jan 18, 2026
  5.0
  We always enjoy coming here to grab food and play some games. Today we stopped by for lunch and spent the afternoon playing, and it was another great experience. Nicole, the manager, came over to talk with us, and she was so pleasant and welcoming. She truly represents great management and made our visit even better. I wanted to make sure to leave a review to highlight her excellent customer service and attention to detail.
• LS

  Lindsey Stephens

  Jan 7, 2026
  2.0
  We brought our kids here for a birthday and ended up spending $466. That alone set the bar pretty high for basic competence and honesty. Our server was fantastic. He was attentive, kind, immediately helped us move to a larger table, and overall handled a chaotic group of kids really well. That part deserves credit. Unfortunately, everything else fell apart. Our food order was wrong. We were given bone-in lemon pepper wings instead of boneless. When we asked for the correct order, we were charged again for replacement wings and fries we didn’t even want. I didn’t argue because I was juggling five impatient kids and just wanted to get through the night. Still, charging customers for your kitchen’s mistake is not acceptable. The worst part of the experience was the prize counter. The employee working there was extremely rude the entire time. Short, dismissive, openly irritated, and made what should have been a fun moment for the kids miserable. I had to actively keep myself composed. We had over 12,000 tickets across 6 cards for the younger kids. When we finished, he told us we had 3,916 tickets remaining. After getting home and scanning the cards, we only had 735 tickets left. That is not a small discrepancy. That’s thousands of tickets missing. So after spending nearly $500…. I can’t say it was worth it. Dealing with incorrect food charges, being treated rudely, and shorted tickets with no way to address it because we didn’t realize until we got home… I’ll just go to main event next time.