Brand Certified
Dairy Queen
3.9(866 reviews)
Certified by Dairy Queen • Mar 01, 2026
Business Details
2311 Ave Q, Lubbock, TX
79405, United States
Certified by Dairy Queen • Mar 01, 2026
(806) 744-9561
Certified by Dairy Queen • Mar 01, 2026
https://www.dairyqueen.com/en-us/locations/tx/lubbock/2311-ave-q/14376/
Certified by Dairy Queen • Mar 01, 2026
About
Certified by Dairy Queen • Mar 01, 2026
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Certified by Dairy Queen • Mar 01, 2026
Hours
Certified by Dairy Queen • Mar 01, 2026
Reviews
3.9
866 reviews
5 stars
440
4 stars
156
3 stars
116
2 stars
38
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about the quality, including undercooked items and unsatisfactory flavors.
Cleanliness
Several reviews highlighted cleanliness issues, with reports of dirty conditions and unsanitary practices.
Friendly Staff
Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.
Ice Cream Satisfaction
Many customers expressed satisfaction with the ice cream offerings, particularly the blizzards and cones.
- MFMr&Mrs Flores6 days ago1.0We bought 2 steak fingers yesterday 2/27/26 at the one on ave q in lubbock and we ended up with food poisoning don't eat there please we should of stuck with our first choice riversmith never again eat this dairy queen
- TTTylerJan 26, 20261.0Milk in the milkshake was rotten and I swallowed some before it hit me. Also asked for no patty on the burger, they put it anyways, and they put the cheese under the patty like an idiot so I couldn't even take it off. The girl who took the order was nice, and she took the order properly. But whoever made everything shouldn't be allowed around food or drinks if they are going to ignore tickets and best by dates. $15 I won't get back and a messed up stomach because people never bothered to read, there's a date on the milk and a ticket for the food with instructions. Make them clean or something if they won't or can't read the tickets or dates, otherwise they will serve someone something they are allergic to and continue to not throw out curdled milk.
- AAAbigail Lee Hernandez (Aby)Jan 16, 20262.0Whoever cooked the food did amazing, but the lady taking our order was rude, rushed us and didn't even get our order right. Honestly she ruined the whole experience.
- DTDebbie TorresJan 7, 20265.0I love the meaty fries. They have cherry dip cones!
- MRMason Newton (RedRaiderMJN)Dec 30, 20251.0So I go in to order a blizzard I see I have a coupon on the app. So open up the qr code they can’t scan it. Whatever lady finds a way around it and after I guess she had made a mistake with food the customer was given wrong food or something along those lines the manager I guess took this to heart and was screaming with the rest of the employees quite frustrated and one even walking out during this. But the manager had no reason to let everyone in the restaurant what was going on but even worse scream at your employees in front of customers. Also after receiving my blizzard which took 15 min there’s and lovely hole in my cup. Thanks DQ!
Frequently Asked Questions About Dairy Queen
What type of food and desserts does Dairy Queen on 2311 Ave Q in Lubbock serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours for Dairy Queen in Lubbock?
Dairy Queen is open every day from 10:30 AM to 10:00 PM.
Where is this Dairy Queen location situated?
It is located at 2311 Ave Q, Lubbock, TX 79405, US.
How can I place an order for pickup at this Dairy Queen?
You can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14376/
Is there an app available for deals at this Dairy Queen location?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/
What categories does this Dairy Queen fall under?
This Dairy Queen is categorized as a Fast Food Restaurant and Ice Cream Shop.
What nearby places can I visit before or after dining at Dairy Queen on Ave Q?
Nearby places include Orlando's Italian Restaurant for Italian cuisine, Taqueria Jalisco for Tex-Mex food, and Hood Park for outdoor activities and dining.
Are there any printing or professional service providers near the Dairy Queen on 2311 Ave Q?
Yes, Quik Print and The Reproduction Company offer printing services nearby, along with Central Finance for professional financial services.
What entertainment or personal care businesses are close to Dairy Queen at 2311 Ave Q?
Close by are Black Door Studio for tattoos and piercings, Unlucky Barber Co. for haircuts, and Marilyn's Nail and Spa for beauty treatments.
Is there public transportation or community services near the Dairy Queen location that might help visitors?
While specific transit stations are not listed, community services like Heart of Lubbock Neighborhood and the Volunteer Center of Lubbock are nearby and may assist visitors in the area.
Brand Certified Facts from Dairy Queen
This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website