Dairy Queen

3.8
509 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
8103 Indiana Avenue, Lubbock, TX
79423, United States

Hours

Reviews

3.8
509 reviews
5 stars
247
4 stars
103
3 stars
46
2 stars
31
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall poor food quality.

Wait Times

Customers frequently complained about long wait times for food, even when the restaurant was not busy.

Cleanliness

Several reviews mentioned unsanitary conditions, including bugs in the restaurant and dirty tables.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold, stale, or poorly prepared items.
  • YV
    Yulma Valles
    Jan 1, 2026
    1.0
    La persona que nos attendio super grosera , no nos dio el total de lo que pedimos y cuando llegamos por nuestros conos todos derretidos y hechos un desastre( tengo fotos de los conos que nos dio y del servicio que recibimos , era una mujer
  • LM
    Leslie Mead
    Dec 19, 2025
    2.0
    I understand being short staffed but they weren't busy and it took forever and it was super sloppy when I did finally get my order. The staff was at least polite but they need help.
  • MG
    makayla greer
    Oct 31, 2025
    1.0
    We waited 20 minutes for 2 meals when we were the only customers, food quality was awful and employees were rude and disrespectful when confronted. Never coming back, everyone should save their time and money.
  • AA
    addie
    Oct 4, 2025
    1.0
    pulled up to drive through and was rudely spoken too and rushed through ordering was given the wrong ice creams and told to pull up and park and proceeded to take over 15 minutes for my 3 meals
  • EM
    Ernestine Mendez
    Apr 18, 2025
    1.0
    I usually get pretty good service and the banana split USED to be awesome....now I'm lucky if I even get ice cream in the banana split. I feel in order to get a good banana split again, I'd have to pay double. Very disappointing...I was lucky to get a piece of pineapple. This visit sucked and was not worth my money being spent there.

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 8103 Indiana Avenue, Lubbock, TX serve?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain location.

What are the operating hours of Dairy Queen in Lubbock?

Dairy Queen is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.