Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall poor food quality.
Wait Times
Customers frequently complained about long wait times for food, even when the restaurant was not busy.
Cleanliness
Several reviews mentioned unsanitary conditions, including bugs in the restaurant and dirty tables.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others reported cold, stale, or poorly prepared items.
YV
Yulma Valles
Jan 1, 2026
1.0
La persona que nos attendio super grosera , no nos dio el total de lo que pedimos y cuando llegamos por nuestros conos todos derretidos y hechos un desastre( tengo fotos de los conos que nos dio y del servicio que recibimos , era una mujer
LM
Leslie Mead
Dec 19, 2025
2.0
I understand being short staffed but they weren't busy and it took forever and it was super sloppy when I did finally get my order. The staff was at least polite but they need help.
MG
makayla greer
Oct 31, 2025
1.0
We waited 20 minutes for 2 meals when we were the only customers, food quality was awful and employees were rude and disrespectful when confronted. Never coming back, everyone should save their time and money.
AA
addie
Oct 4, 2025
1.0
pulled up to drive through and was rudely spoken too and rushed through ordering was given the wrong ice creams and told to pull up and park and proceeded to take over 15 minutes for my 3 meals
EM
Ernestine Mendez
Apr 18, 2025
1.0
I usually get pretty good service and the banana split USED to be awesome....now I'm lucky if I even get ice cream in the banana split. I feel in order to get a good banana split again, I'd have to pay double. Very disappointing...I was lucky to get a piece of pineapple. This visit sucked and was not worth my money being spent there.
What type of food does Dairy Queen at 8103 Indiana Avenue, Lubbock, TX serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain location.
What are the operating hours of Dairy Queen in Lubbock?
Dairy Queen is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
Where is Dairy Queen located in Lubbock, TX?
Dairy Queen is located at 8103 Indiana Avenue, Lubbock, TX 79423, United States.
Can I order pickup online from Dairy Queen in Lubbock?
Yes, you can place an order for pickup online through Dairy Queen's official order website for this location.
How can I contact Dairy Queen in Lubbock by phone?
You can reach Dairy Queen at 8103 Indiana Avenue, Lubbock, TX by calling +1 806-799-3595.
Does Dairy Queen have an app with exclusive deals in Texas?
Yes, you can download the DQ Texas App for exclusive deals at this Dairy Queen location.
What are some nearby convenience stores if I visit Dairy Queen on Indiana Avenue?
Near Dairy Queen, you'll find a 7-Eleven and a Conoco convenience store, which are great for quick stops before or after your visit.
Are there gas stations close to Dairy Queen on Indiana Avenue?
Yes, there are multiple nearby gas stations including Conoco and Alon Gas Station, convenient for refueling during your trip to Dairy Queen.
What other restaurants or cafes are near Dairy Queen on Indiana Avenue in Lubbock?
Nearby dining options include Schlotzsky's sandwich shop, Scooter's Coffee cafe, and Bigham's Smokehouse barbecue restaurant, providing variety around Dairy Queen.
How can nearby educational and medical services benefit customers visiting Dairy Queen?
Customers can find tutoring at EducationPathways and health services at Root & Vine Holistic Solutions close to Dairy Queen, making it convenient to combine errands in the area.