Location.com logo
Brand Certified

Dairy Queen

3.8
(510 reviews)

Business Details

8103 Indiana Avenue, Lubbock, TX
79423, United States
(806) 799-3595

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
8103 Indiana Avenue, Lubbock, TX
79423, United States

Hours

Reviews

3.8
510 reviews
5 stars
247
4 stars
103
3 stars
46
2 stars
32
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall poor food quality.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned that the food was not up to standard, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including unsanitary conditions.
  • YV
    Yulma Valles
    Jan 1, 2026
    1.0
    La persona que nos attendio super grosera , no nos dio el total de lo que pedimos y cuando llegamos por nuestros conos todos derretidos y hechos un desastre( tengo fotos de los conos que nos dio y del servicio que recibimos , era una mujer
  • LM
    Leslie Mead
    Dec 19, 2025
    2.0
    I understand being short staffed but they weren't busy and it took forever and it was super sloppy when I did finally get my order. The staff was at least polite but they need help.
  • MG
    makayla greer
    Oct 31, 2025
    1.0
    We waited 20 minutes for 2 meals when we were the only customers, food quality was awful and employees were rude and disrespectful when confronted. Never coming back, everyone should save their time and money.
  • AA
    addie
    Oct 4, 2025
    1.0
    pulled up to drive through and was rudely spoken too and rushed through ordering was given the wrong ice creams and told to pull up and park and proceeded to take over 15 minutes for my 3 meals
  • ET
    Elizabeth Thomas
    Jan 16, 2017
    5.0
    Very good food.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: