Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
4.2
822 reviews
5 stars
466
4 stars
192
3 stars
84
2 stars
13
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, with some praising friendly service while others highlighted rudeness and disrespect from employees.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders, leading to disappointment and frustration among customers.
Food Quality
While many customers enjoyed the food, there were complaints about overcooked items and inconsistent portion sizes.
Cleanliness
The cleanliness of the location received positive feedback, with some customers noting well-maintained dining areas and restrooms.
Management Response
Some customers appreciated proactive management responses to complaints, while others expressed dissatisfaction with how issues were handled.
- BCBri Collins2 days ago1.0Rude employees. We asked her to do our meal a certain way and she says "Yeah I know"
- MVMary Lou VasquezNov 11, 20254.0Went through drive up. Food was good. Didn't wait long. Enjoy DQ ever so often.
- SLshady LnuOct 10, 20255.0Typing man working the window was wonderful
- AFAlexis fraleySep 30, 20251.0night shift employees are disrespectful. will not be returning.
- LLLeeSep 16, 20251.0one of your employees was openly celebrating the assassination of Charlie Kirk on social media. This isn't just a personal opinion; it's cheering for political violence, and it's absolutely disgusting. As a customer who values basic decency, I expect better from the people serving my family. Dairy Queen needs to address this immediately—fire the employee, investigate how this happened, and show that hate like this has no place in your stores. I've spent hundreds here over the years, but until I see real action, my money's going elsewhere. Very disappointed.
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen offer?
Dairy Queen offers soft-serve ice cream and signature shakes, as well as classic burgers and fries.
Where is Dairy Queen located?
Dairy Queen is located at 6925 University Avenue, Lubbock, TX 79413-6333, United States.
What are the opening hours of Dairy Queen?
Dairy Queen is open from 10:30 AM to 10:00 PM from Monday to Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
How can I contact Dairy Queen for inquiries or orders?
You can contact Dairy Queen by phone at +1 806-745-4434 or visit their website for online ordering.
Does Dairy Queen have an app for exclusive deals?
Yes, you can download the DQ Texas App to get exclusive deals.
Where can I place an order for pickup at Dairy Queen?
You can place a pickup order through Dairy Queen's official order page at https://www.dairyqueen.com/en-us/order/pickup/n/14374/.
What other fast food restaurants are near Dairy Queen?
Nearby you can find Burger King, another fast food and burger restaurant, offering more dining options close to Dairy Queen.
Are there any automotive services near Dairy Queen?
Yes, nearby automotive services include ElijahDrives, Cars by Bradley, Gene Messer Volkswagen, and Monkey Mike's Auto Repair Inc.
What educational institutions are close to Dairy Queen?
Trinity Christian School, a high school and religious school, is located near Dairy Queen, making it convenient for families and students to grab a meal or treat.
Are there any nearby places where I can withdraw cash near Dairy Queen?
Yes, you can find ATMs like the Wells Fargo ATM and Coin Cloud Bitcoin ATM conveniently located nearby.