Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and long wait times.
Food Quality
Food quality is inconsistent; while many enjoy the burgers and ice cream, there are complaints about incorrect orders, hair in food, and items served cold.
Cleanliness
The restaurant is generally noted for cleanliness, but some customers reported dirty tables and unsanitary conditions.
Speed of Service
Service speed is hit or miss, with some customers experiencing quick service while others faced long waits.
Overall Experience
Overall, customers have mixed feelings, with some expressing loyalty and satisfaction while others vow not to return due to negative experiences.
DD
Dee
Nov 9, 2025
1.0
They gave me half a slice of cheese for an entire grilled cheese sandwich. I bit into the sandwich and wondered if they even remembered to put cheese in it at all. Very disappointed. Almost $4 for two pieces of bread and half a slice of cheese.
KJ
Kristin Jones
Sep 30, 2025
1.0
This is the dip cone she handed me and when I said you’re really gonna call that dip cone she told me that this is the best she can do because the dip is too hot ummmm what and to top it off she had it in this nasty tiny little mini freezer thing so it was all melted by the time I even got it
BK
Bruce Kennedy
Sep 24, 2025
5.0
Great experience.
VA
V A
Sep 23, 2025
5.0
They are quick making double meat burgers 🍔 like a double meat burger. Stacked and tasty. Dairy queen always had good burgers. As a kid that was the place to go. Know I take my kids there lol. There happy when getting food from dairy queen is what counts.
BP
Brandon Parsley
Aug 28, 2025
2.0
Got to the window and was immediately handed my drink and 2 blizzards, its 95+ today and needless to say the blizzards immediately started to melt and drip all over my center console. A few minutes later someone finally comes to the window amd asked me to please pull forward to wait longer for my food. I hand him back the blizzards that have now leaked all over my center console and down into my cup holders and floor. He gives me some napkins and I pull forward. Almost 15 minutes later he comes out with my food and 2 new blizzards that immediately started dripping all over my console again. I live 2 minutes from there. By the time I got home I had two cups of liquid that had spilled all over my truck again.
By the time I got done cleaning it up the food was cold.
Food was still good, but please, figure out a container that won't let blizzards spill all over a vehicle.
Dairy Queen is located at 7813 Slide Road, Lubbock, TX 79424-2845.
What are the operating hours of Dairy Queen in Lubbock?
Dairy Queen is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
How can I place an order for pickup at this Dairy Queen location?
You can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/11704/.
Does Dairy Queen offer any exclusive deals or promotions?
Yes, you can download the DQ Texas App for exclusive deals.
What types of food does Dairy Queen serve at this location?
This Dairy Queen is categorized as a fast food restaurant and ice cream shop, serving fast food and ice cream treats.
Where can I find more information about this Dairy Queen online?
More information is available on their website at https://www.dairyqueen.com/en-us/locations/tx/lubbock/7813-slide-rd/11704/.
What are some nearby dental care options if I visit Dairy Queen?
Nearby dental care options include Lubbock Dental Care, Dyal Family Dentistry, Michael B Marshall PA, Dr. McCuistions Office, and St Clair Orthodontics.
Are there other dining options close to this Dairy Queen?
Yes, nearby dining options include J&M Bar-B-Q Express, Yuyo Japanese Restaurant, KFC, and Tropical Smoothie Cafe.
What automotive services are available near Dairy Queen?
Nearby automotive services include Mavis Tires & Brakes, Intoxalock Ignition Interlock, Bolton Fuel Center, and Custom Sound Works.
If I'm visiting Dairy Queen with pets, are there nearby veterinary services?
Yes, nearby veterinary services include Linn Laurel DVM, Animal Hospital Of Lubbock, Animal Medical Center of Lubbock, and Tailored Tails of Lubbock for pet sitting.