Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Kingsgate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
466 reviews
5 stars
245
4 stars
79
3 stars
42
2 stars
25
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice and dry proteins, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude or inattentive, and a lack of hospitality during interactions.
Cleanliness
Several customers noted that the restaurant was often dirty, with overflowing trash and unclean tables, impacting their dining experience.
Portion Sizes
A common complaint was about small portion sizes relative to the price, with many customers feeling shortchanged on their meals.
Consistency Issues
Frequent customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
- JBJ.W. Basinger6 days ago1.0$12 dollars for this is crazy. No wonder chipotle is failing as a company.
- DPDanni Pedron6 days ago5.0Everything is fresh and tastes great!
- BABrianna AllenDec 10, 20252.0I purchased a bowl with chicken and was barely given the proper serving size so I asked if they could give me more chicken and they literally added 3 extra pieces of chicken but then charged me for extra chicken. $4 for 3 pieces of chicken is wild. Then they charged me for guacamole and I didn’t get guacamole. The staff had no customer service.
- AGAnnie GilbertNov 10, 20251.0This isnt the first food was dry protien was dry the rice wasnt cooked all the way as the last time and time before im so over it
- SDSmall DosesNov 9, 20252.0Slow and way too expensive for the food not to even be good. My reminder of just cook at home.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Kingsgate offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill Kingsgate?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Kingsgate offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Kingsgate located?
It is located at 8201 Quaker Ave, Lubbock, TX 79424, in the same shopping center as Sprouts Farmers Market and next to Malouf's Clothing Store.
Can I order online from Chipotle Mexican Grill Kingsgate?
Yes, you can order online via their official website or through the Chipotle app for quick ordering and delivery.
What payment methods does Chipotle Mexican Grill Kingsgate accept?
They accept credit cards and gift cards for payments.
Is Chipotle Mexican Grill Kingsgate an LGBTQ-friendly restaurant?
Yes, Chipotle welcomes LGBTQ customers.
How can nearby City Bank ATM benefit Chipotle customers?
Customers can conveniently withdraw cash from the nearby City Bank ATM located within the shopping center, making it easier to pay at Chipotle if needed.
What shopping options are available near Chipotle Mexican Grill Kingsgate?
Nearby retail options include Lovesac, White House / Black Market, Talbots, Chico's, Bananna Republic, and several boutiques within Kingsgate Shopping Center, perfect for combining shopping and dining visits.
Are there any wellness or spa facilities near Chipotle Mexican Grill Kingsgate?
Yes, The Woodhouse Day Spa - Lubbock is nearby, offering massage and wellness services, ideal for a relaxing visit before or after dining at Chipotle.