Chipotle Mexican Grill

Reviews

• AG

  Annie Gilbert

  Nov 10, 2025
  1.0
  This isnt the first food was dry protien was dry the rice wasnt cooked all the way as the last time and time before im so over it
• SD

  Small Doses

  Nov 9, 2025
  2.0
  Slow and way too expensive for the food not to even be good. My reminder of just cook at home.
• JJ

  Jessica Jaime

  Oct 25, 2025
  1.0
  Honestly, I have never been more disappointed in a Chipotle experience. Let’s start with walking in, one of the doors was already locked, and it was still an hour before closing. When I walked in all I could hear was loud music coming from the back. It wasn’t clean music either; it was very vulgar and made me feel uncomfortable. When I approached the counter to order, the entire staff was playing some kind of trivia game. Even though I made my presence known, they continued playing and interrupted my order several times just to answer trivia questions. When I went to pay, the cashier actually stopped mid-sentence while telling me my total to answer another trivia question. No one said “welcome in,” and no one said “have a good day.” I didn’t feel any hospitality at all, and the overall behavior was far from professional. Now, let’s talk about the food. The employee who served me seemed visibly annoyed when I asked for certain items. The rice looked dry and was scraped from the bottom of the pan. The meat looked like it had been sitting in the hot well for several hours. When I got home — mind you, I live only one mile away — my food was completely cold. The rice was hard, and the parts that were edible tasted burnt. The steak was cold, hard, and chewy. I tried two spoonfuls, hoping it would get better, but it didn’t. The second bite was even worse. All this to say, I spent nearly thirty dollars on food that had clearly been sitting out for hours, and I was treated like a ghost while ordering it. I’ve loved Chipotle for years, but after this experience, I doubt I’ll ever return. The visit occurred on 10/24.
• AG

  Aubrey Garcia

  Oct 19, 2025
  2.0
  I come here often and have never had any problems. Customer service is great, everyone is awesome! My chicken was raw though.
• AD

  ashley davila

  Oct 14, 2025
  1.0
  Today is my oldest son's birthday. He chose to eat here tonight because he loves Chipotle. Must say I'm very disappointed! All 3 bowls we ordered had literally 5 pieces of lettuce. One had the wrong rice in it. The burrito had wrong rice. The quesadilla was the only item decent. We ordered a Large chips with Large queso and Large guacamole. The chips had less than half the bag but marked as a Large. The queso was chunky and tasted spoiled. I didn't even allow the kids to eat it. We have never had an issue here until tonight. My son was very sad about his birthday dinner tonight!

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