Chipotle Mexican Grill

4.0
749 reviews
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About

Mexican Restaurant
Chipotle Texas Tech Red Raiders is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2411 Glenna Goodacre Blvd, Lubbock, TX
79401, United States

Hours

Reviews

4.0
749 reviews
5 stars
401
4 stars
168
3 stars
53
2 stars
22
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling rushed and disrespected during their visits.

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, small portion sizes, and stale ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.

Order Accuracy

Many customers experienced incorrect orders and inadequate responses to their complaints, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members and overall satisfaction.
  • MC
    Mike Cardenas
    Nov 11, 2025
    1.0
    Workers very disrespectful!! We asked to speak with a manager and the manager refused to speak with us and walked away , of course nothing will be done about this as this seems to be the trend with this company here in Lubbock , sad I used to like this place , don’t waste your time and or hard earned money
  • ES
    Ernie Sweat
    Nov 8, 2025
    4.0
    A lot of confusion behind the counter. After they got their act together the meal was good.
  • DD
    Drxxpy_josh
    Oct 31, 2025
    2.0
    The workers at this location are the laziest disrespectful workers over ever especially the big blonde hire people that actually want to work
  • SL
    Samantha Winn Leyse
    Oct 30, 2025
    5.0
    Very modern atmosphere, clean and friendly service. Easy to find
  • RZ
    Ryland Zapata
    Oct 10, 2025
    1.0
    First off, workers seem like they have somewhere better to be or they hate their lifes. Second off, whoever works the mobile orders at night act like the protein is coming out of their pocket’s. I understand not loading it up, but when I count 4 pieces of chicken in my whole bowl, seems pretty ridiculous. Furthermore, they decided to give me a cold tortilla that was never warmed up… would recommend ordering in person and if they dont give enough protein, its best to just walk out.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Texas Tech Red Raiders offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for this Chipotle location?

This Chipotle is open daily from 10:45 AM to 11:00 PM.