Business Details
About
Mexican Restaurant
Chipotle Texas Tech Red Raiders is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
760 reviews
5 stars
403
4 stars
168
3 stars
54
2 stars
23
1 star
112
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, skimpy portions, and unappetizing flavors.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor service and lack of attention to customers.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and a messy food line.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, particularly with online orders.
- ASAlyssa Smith2 days ago1.0I had order on the app and I had asked for extra rice and it wasn’t even hardly any rice in my bowl. The bowl was halfway filled. I paid almost $20 for that and then I got a bag of chips that were all hard and half filled I got a large bag of chips and literally there were currently any chips in there. I don’t know. I don’t think they know how to read or I don’t think they know how to do Their jobs right
- KSkayla s5 days ago1.0guy on the line wouldn't tell me his name , (wears hat backwards) but very rude & bad attitude. portioning got smaller after i told him double. need to get better employees. rolling his eyes after i ordered. kept asking " ANYTHING ELSE" very rude. paid $50 for horrible service. will not be returning.
- JNJohn NeudorfJan 5, 20261.0This location was terrible. Had a pick up order. Food was absolutely stone cold. The meat came straight out of the fridge into the tortilla. The taco was cold AND soggy. Wish I could give zero stars. Biggest waste of $50 ever. Food went straight into the trash. Don't waste your money here.
- LCLeo CastellonJan 3, 20262.0Pretty sure you suppose to not have your hair all over the place and wear hair nets….but anyway the food was baby warm & young white male had attitude problems
- JJJoseph JohnsonDec 21, 20251.0The food was good but i feel like i got robbed i ate the food and i was still hungry and all i had was rice and beans and a little of asada . Ive never ate at a restaurant and left hungry . The guy didnt tell me i could get extra rice or beans the rice didnt even touch both sides of the bowl. I dunno if i was part of a social experiment or what but I'd never do a customer like that. 😭
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Texas Tech Red Raiders offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for this Chipotle location?
This Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located near Texas Tech?
It is located at 2411 Glenna Goodacre Blvd, Lubbock, TX 79401, directly across the street from the Texas Tech campus and Jones Stadium, behind the Starbucks.
Can customers order Chipotle online?
Yes, customers can order online through Chipotle's website or their app, with quick links available for convenient ordering.
What payment methods are accepted at this Chipotle?
They accept credit cards and gift cards among other payment options.
How does Chipotle embrace sustainability and quality in its food?
Chipotle sources ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients and classic culinary techniques.
Are there any beauty and spa services near this Chipotle location?
Yes, nearby places include The Socialite Salon, beautybymaizey, Nailed It By Brogan, Divine Beauty, Cierra.haircolorist, Lubbock Hair Hippie, and Hair.Queen.Holli, which offer various beauty and spa services.
What other dining options are near this Chipotle?
Nearby dining includes Roni's Mac Bar, Whataburger, Velvet Taco, Dunkin', Papa Johns Pizza, Potbelly Sandwich Shop, Spanky's, Vitality Bowls, Starbucks, and Braum’s for a variety of food and beverage choices.
How can nearby places like Starbucks and Jones Stadium help customers visiting Chipotle?
Being located behind Starbucks and across from Jones Stadium on the Texas Tech campus, customers can easily find Chipotle when attending events or studying nearby, making it a convenient dining option.