Chipotle Texas Tech Red Raiders is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling rushed and disrespected during their visits.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, small portion sizes, and stale ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.
Order Accuracy
Many customers experienced incorrect orders and inadequate responses to their complaints, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members and overall satisfaction.
MC
Mike Cardenas
Nov 11, 2025
1.0
Workers very disrespectful!! We asked to speak with a manager and the manager refused to speak with us and walked away , of course nothing will be done about this as this seems to be the trend with this company here in Lubbock , sad I used to like this place , don’t waste your time and or hard earned money
ES
Ernie Sweat
Nov 8, 2025
4.0
A lot of confusion behind the counter. After they got their act together the meal was good.
DD
Drxxpy_josh
Oct 31, 2025
2.0
The workers at this location are the laziest disrespectful workers over ever especially the big blonde hire people that actually want to work
SL
Samantha Winn Leyse
Oct 30, 2025
5.0
Very modern atmosphere, clean and friendly service. Easy to find
RZ
Ryland Zapata
Oct 10, 2025
1.0
First off, workers seem like they have somewhere better to be or they hate their lifes. Second off, whoever works the mobile orders at night act like the protein is coming out of their pocket’s. I understand not loading it up, but when I count 4 pieces of chicken in my whole bowl, seems pretty ridiculous. Furthermore, they decided to give me a cold tortilla that was never warmed up… would recommend ordering in person and if they dont give enough protein, its best to just walk out.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Texas Tech Red Raiders offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for this Chipotle location?
This Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located near Texas Tech?
It is located at 2411 Glenna Goodacre Blvd, Lubbock, TX 79401, directly across the street from the Texas Tech campus and Jones Stadium, behind the Starbucks.
Can customers order Chipotle online?
Yes, customers can order online through Chipotle's website or their app, with quick links available for convenient ordering.
What payment methods are accepted at this Chipotle?
They accept credit cards and gift cards among other payment options.
How does Chipotle embrace sustainability and quality in its food?
Chipotle sources ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients and classic culinary techniques.
Are there any beauty and spa services near this Chipotle location?
Yes, nearby places include The Socialite Salon, beautybymaizey, Nailed It By Brogan, Divine Beauty, Cierra.haircolorist, Lubbock Hair Hippie, and Hair.Queen.Holli, which offer various beauty and spa services.
What other dining options are near this Chipotle?
Nearby dining includes Roni's Mac Bar, Whataburger, Velvet Taco, Dunkin', Papa Johns Pizza, Potbelly Sandwich Shop, Spanky's, Vitality Bowls, Starbucks, and Braum’s for a variety of food and beverage choices.
How can nearby places like Starbucks and Jones Stadium help customers visiting Chipotle?
Being located behind Starbucks and across from Jones Stadium on the Texas Tech campus, customers can easily find Chipotle when attending events or studying nearby, making it a convenient dining option.