Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
191 reviews
5 stars
123
4 stars
8
3 stars
6
2 stars
7
1 star
47
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food as delicious, fresh, and budget-friendly, particularly highlighting the cheesesteaks and fries.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor service experiences.
Order Accuracy
Several reviews mentioned issues with order accuracy, including incorrect items and upselling tactics that frustrated customers.
Cleanliness and Atmosphere
The restaurant was described as having a nice atmosphere, but there were also complaints about cleanliness and disorganization during busy times.
- KSKevin Smith1 day ago1.0Sad, sad $15 sandwich..
- ABAudrey Breeding3 days ago1.0Never received our order and didn't get refund...in fact they said they never received it so how did they get paid for it? Ripped off
- WAWail AmorDec 16, 20255.0Great service
- MCMahabub chowdhuryDec 14, 20255.0Great food!
- DCDestiny CantuDec 14, 20251.0Food was good, customer service was terrible. The woman running the register just seemed annoyed and overwhelmed. She was very rude. I’ve never eaten here before and will definitely go to any other place in this mall food court before I come back here and spend 20 dollars on a sandwich just to be treated rudely.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as it is closed for delivery every day of the week.
Is there a drive-through available at Charleys Cheesesteaks?
No, the drive-through service is closed every day at Charleys Cheesesteaks.
Can I order takeout from Charleys Cheesesteaks?
Takeout is not available at Charleys Cheesesteaks as the takeout service is closed throughout the week.
Does Charleys Cheesesteaks offer pickup orders?
Pickup orders are not available as Charleys Cheesesteaks is closed for pickup every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 6002 Slide Rd., Sp. F01, Lubbock, TX 79414, United States, inside the South Plains Mall.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Is Charleys Cheesesteaks located near any popular shopping centers?
Yes, Charleys Cheesesteaks is located inside the South Plains Mall, a major shopping center in Lubbock.
What other places can I visit near Charleys Cheesesteaks within South Plains Mall?
Nearby you can visit Gong cha for bubble tea, MAC Cosmetics for beauty supplies, and Horseshoes and Handgrenades clothing store, among others inside the South Plains Mall area.
How can I plan a visit combining Charleys Cheesesteaks and entertainment nearby?
After dining at Charleys Cheesesteaks, you might enjoy a movie at the nearby Imax or visit the Do Portugal Circus for a unique entertainment experience.