Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
177 reviews
5 stars
112
4 stars
8
3 stars
6
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food as delicious, fresh, and well-prepared, particularly highlighting the cheesesteaks and fries.
Service Issues
Several reviews noted poor customer service experiences, including rude staff, incorrect orders, and long wait times.
Staff Friendliness
While many customers appreciated friendly and polite staff, there were notable instances of rudeness and unprofessional behavior from some employees.
Cleanliness and Atmosphere
The restaurant was generally described as clean with a pleasant atmosphere, contributing positively to the dining experience.
Management Concerns
Multiple reviews expressed dissatisfaction with management, citing issues with employee treatment and overall organization.
- SAsyed ziauddin ahmed2 days ago5.0Food was good and stuff was really cordial
- ABAbdullahi BaruNov 13, 20255.0Really nice lady, and nice people. The staff gives good recommendations on what sandwich to get. Right now they have an offer for buy 1 sandwich and get 1 free. Check them out. I love the sandwich and service, they do make my day.
- TDTeressa DunlapNov 6, 20255.0One of my favorites!! Very friendly!!! Great customer service!
- ATAshley “Ash” ThomasNov 6, 20255.0Food is amazing!!!
- NPNandini PaudelOct 9, 20255.0Amazing place and the owners are amazing 10/10 service !
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as it is closed for delivery every day of the week.
Is there a drive-through available at Charleys Cheesesteaks?
No, the drive-through service is closed every day at Charleys Cheesesteaks.
Can I order takeout from Charleys Cheesesteaks?
Takeout is not available at Charleys Cheesesteaks as the takeout service is closed throughout the week.
Does Charleys Cheesesteaks offer pickup orders?
Pickup orders are not available as Charleys Cheesesteaks is closed for pickup every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 6002 Slide Rd., Sp. F01, Lubbock, TX 79414, United States, inside the South Plains Mall.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Is Charleys Cheesesteaks located near any popular shopping centers?
Yes, Charleys Cheesesteaks is located inside the South Plains Mall, a major shopping center in Lubbock.
What other places can I visit near Charleys Cheesesteaks within South Plains Mall?
Nearby you can visit Gong cha for bubble tea, MAC Cosmetics for beauty supplies, and Horseshoes and Handgrenades clothing store, among others inside the South Plains Mall area.
How can I plan a visit combining Charleys Cheesesteaks and entertainment nearby?
After dining at Charleys Cheesesteaks, you might enjoy a movie at the nearby Imax or visit the Do Portugal Circus for a unique entertainment experience.