Brand Certified
Charleys Cheesesteaks
4.1(322 reviews)
Certified by Charleys Cheesesteaks • Mar 01, 2026
Business Details
6002 Slide Rd., Sp. F01, Lubbock, TX
79414, United States
Certified by Charleys Cheesesteaks • Mar 01, 2026
(806) 702-3238
Certified by Charleys Cheesesteaks • Mar 01, 2026
https://order.charleys.com/menu/south-plains-mall/
Certified by Charleys Cheesesteaks • Mar 01, 2026
About
Certified by Charleys Cheesesteaks • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Mar 01, 2026
Hours
Certified by Charleys Cheesesteaks • Mar 01, 2026
Reviews
4.1
322 reviews
5 stars
223
4 stars
21
3 stars
10
2 stars
8
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and helpful staff, there were notable complaints about rude service and upselling tactics.
Food Quality
The food received high marks for being delicious and fresh, although there were some reports of cold or poorly prepared items.
Customer Experience
Overall, customers enjoyed their visits, citing a welcoming atmosphere, but some had negative experiences related to order accuracy and service.
Value for Money
Many customers found the food to be reasonably priced and appreciated the deals offered, though some felt the pricing was not justified for the quality received.
- KBKika Baeza6 days ago4.0We were greeted right away and we were given tips to help us save some money.
- MRMelita RamirezFeb 24, 20265.0Every time I visited Charlie’s they’re so friendly there they’re really nice. They never rush. He’s always offering for me to try new things. My fiance and I really enjoy going there.
- RRRuth RichardsFeb 20, 20261.0WE Ordered the bogo small chicken sandwich buy one get one. We made it very clear we only want the sandwich for the deal. He charged us for the full meal we said we didn't want the meal ONLY the sandwich he said "side and drink is free" we still said no we only want the sandwich. He said ok but the end results he still charged us the full amount of meal. He was very rude everyone in there. Our sandwich was cold everything was cold. don't eat here. I am NOT wanting a free meal let me make this clear that is not what I want cause I am clearly not coming back. But if y'all say it was not cold how bout you should have tried the sandwich or maybe put it on the grill longer. AGAIN I WONT BE COMING BACK AND I WANT Nothing FREE
- ABAustin BrattonFeb 16, 20265.0The ice cream was amazing. Service was amazing. Applause all around. Good job guys!
- MWmia whiteFeb 11, 20265.0Great service/food/folks my fam and I go often… We will be back very soon… Mia/YaYa
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as it is closed for delivery every day of the week.
Is there a drive-through available at Charleys Cheesesteaks?
No, the drive-through service is closed every day at Charleys Cheesesteaks.
Can I order takeout from Charleys Cheesesteaks?
Takeout is not available at Charleys Cheesesteaks as the takeout service is closed throughout the week.
Does Charleys Cheesesteaks offer pickup orders?
Pickup orders are not available as Charleys Cheesesteaks is closed for pickup every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 6002 Slide Rd., Sp. F01, Lubbock, TX 79414, United States, inside the South Plains Mall.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Is Charleys Cheesesteaks located near any popular shopping centers?
Yes, Charleys Cheesesteaks is located inside the South Plains Mall, a major shopping center in Lubbock.
What other places can I visit near Charleys Cheesesteaks within South Plains Mall?
Nearby you can visit Gong cha for bubble tea, MAC Cosmetics for beauty supplies, and Horseshoes and Handgrenades clothing store, among others inside the South Plains Mall area.
How can I plan a visit combining Charleys Cheesesteaks and entertainment nearby?
After dining at Charleys Cheesesteaks, you might enjoy a movie at the nearby Imax or visit the Do Portugal Circus for a unique entertainment experience.
Brand Certified Facts from Charleys Cheesesteaks
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Certified March 01, 2026Yext Knowledge Graph
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