Numerous customers reported long wait times for food and poor service, with some experiencing rude staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality of wings and other menu items.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their attentive and friendly service.
Cleanliness Concerns
Several reviews noted that the restaurant appeared dirty or poorly maintained, impacting the overall dining experience.
Inconsistent Experiences
While some customers had enjoyable visits, many others reported significant issues, indicating a lack of consistency in service and food quality.
RR
Rylan Rose
Jan 5, 2026
2.0
Try this place to go couple weeks ago picking up to go and when I walked in, a waitress could see me standing there waiting to be served. Spoken to anything hello nothing I'm waiting there for a while. No one comes up to greet me. I let the waitress know she doesn't give a crap I've been standing there for a good almost 10 minutes at this point and no one's coming to say hey do you have an order? She continues to clean and couldn't be bothered to go tell anyone that is working a thing and I continue to stand there. Finally, a manager comes up and does what should've been done 15 minutes ago.
I go as a walk-in patron tonight and actually try to get a seat. Same thing. No one's in the front talking to people. So I seat myself at the bar, the bar is gets crowded so I decide like hey can I go get a booth? I'm told yes but then I'm not served for the rest of the evening. I wanted to order a taco plate. I wanted to order another margarita I wanted to even get my check and I couldn't even do that so I ended up just having to pay a different waitress and left. I would like to like this place but every time I go, I'm deeply disappointed..
KP
katelyn pacheco
Dec 26, 2025
1.0
WE HAVE BEEN HERE FOR AN HOUR AND HAVENT GOT OUR FOOD LIKE WHAT IS THAT. DO BETTER. MIND U THERE IS ONLY 3 OF US AND NOBODY IN THIS PLACE.
RT
Ran Tian
Dec 22, 2025
1.0
We waited in the restaurant for over ten minutes and no server came to our table. We weren’t even offered water. Very disappointing service.
RM
Roxanna Munoz
Dec 17, 2025
1.0
Place was empty, no one was there. I waited for someone to be at the take out pickup section. No one ever came by so I had to look around the restaurant to find someone to give me my take out order.
MF
Marco Farias
Dec 8, 2025
5.0
My wife and I were new to the area but we love BWW! Our bartender, Patience, was very attentive and very friendly, because of her we had a great time/experience at this location! Food was really good as well! If we are ever in the Lubbock area we will definitely come back!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Lubbock serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open Monday through Friday from 11:00 AM to 2:00 AM the next day, with a small break from 2:00 AM to 11:00 AM.
Is Buffalo Wild Wings open on weekends?
Yes, the restaurant is open Saturday and Sunday from 11:00 AM to 2:00 AM the next day.
Where is Buffalo Wild Wings located in Lubbock?
Buffalo Wild Wings is located at 8212 University Avenue, Lubbock, TX 79423.
How can I contact Buffalo Wild Wings in Lubbock?
You can reach them by phone at +1 806-745-5525.
Does Buffalo Wild Wings provide online information?
Yes, you can visit their official website at https://www.buffalowildwings.com/locations/us/tx/lubbock/8212-university-ave/sports-bar-367/.
Are there other dining options near Buffalo Wild Wings on University Avenue?
Yes, nearby dining options include Popeyes® Louisiana Kitchen, Whataburger, Braum's Ice Cream and Dairy Store, Cold Stone Creamery, and Chick-fil-A, offering a variety of fast food and dessert choices.
What automotive services are available near Buffalo Wild Wings?
Nearby automotive services include Lube Pro Oil Change and Inspection Xpress, Bolton Oil Change #1, Take 5 Oil Change, Tint Masters USA, and P&D Auto Hail Center.
Are there any entertainment or retail stores close to Buffalo Wild Wings?
Yes, University Ave - GameStop and GameStop are nearby offering video games, books, and more for entertainment and retail needs.
How can nearby places help me plan my visit to Buffalo Wild Wings?
You can fuel up at Murphy USA gas station before visiting, enjoy a meal at Buffalo Wild Wings followed by dessert at Cold Stone Creamery or Braum's Ice Cream, and perhaps purchase video games at GameStop for after your meal.