Buffalo Wild Wings

3.6
1591 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8212 University Avenue, Lubbock, TX
79423, United States

Hours

Reviews

3.6
1,591 reviews
5 stars
679
4 stars
317
3 stars
158
2 stars
117
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and poor service, with some experiencing rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality of wings and other menu items.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their attentive and friendly service.

Cleanliness Concerns

Several reviews noted that the restaurant appeared dirty or poorly maintained, impacting the overall dining experience.

Inconsistent Experiences

While some customers had enjoyable visits, many others reported significant issues, indicating a lack of consistency in service and food quality.
  • RR
    Rylan Rose
    Jan 5, 2026
    2.0
    Try this place to go couple weeks ago picking up to go and when I walked in, a waitress could see me standing there waiting to be served. Spoken to anything hello nothing I'm waiting there for a while. No one comes up to greet me. I let the waitress know she doesn't give a crap I've been standing there for a good almost 10 minutes at this point and no one's coming to say hey do you have an order? She continues to clean and couldn't be bothered to go tell anyone that is working a thing and I continue to stand there. Finally, a manager comes up and does what should've been done 15 minutes ago. I go as a walk-in patron tonight and actually try to get a seat. Same thing. No one's in the front talking to people. So I seat myself at the bar, the bar is gets crowded so I decide like hey can I go get a booth? I'm told yes but then I'm not served for the rest of the evening. I wanted to order a taco plate. I wanted to order another margarita I wanted to even get my check and I couldn't even do that so I ended up just having to pay a different waitress and left. I would like to like this place but every time I go, I'm deeply disappointed..
  • KP
    katelyn pacheco
    Dec 26, 2025
    1.0
    WE HAVE BEEN HERE FOR AN HOUR AND HAVENT GOT OUR FOOD LIKE WHAT IS THAT. DO BETTER. MIND U THERE IS ONLY 3 OF US AND NOBODY IN THIS PLACE.
  • RT
    Ran Tian
    Dec 22, 2025
    1.0
    We waited in the restaurant for over ten minutes and no server came to our table. We weren’t even offered water. Very disappointing service.
  • RM
    Roxanna Munoz
    Dec 17, 2025
    1.0
    Place was empty, no one was there. I waited for someone to be at the take out pickup section. No one ever came by so I had to look around the restaurant to find someone to give me my take out order.
  • MF
    Marco Farias
    Dec 8, 2025
    5.0
    My wife and I were new to the area but we love BWW! Our bartender, Patience, was very attentive and very friendly, because of her we had a great time/experience at this location! Food was really good as well! If we are ever in the Lubbock area we will definitely come back!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Lubbock serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open Monday through Friday from 11:00 AM to 2:00 AM the next day, with a small break from 2:00 AM to 11:00 AM.