With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Mixed reviews on food quality; some found it delicious while others reported cold or poorly prepared items.
Pricing
Many customers felt the prices were high for the quality and portion sizes of the food.
Service
Service received high praise, with many customers noting friendly and attentive staff.
Cleanliness
Some reviews highlighted cleanliness issues, particularly with sticky floors and dirty tables.
Atmosphere
The atmosphere was generally well-received, with many enjoying the sports bar vibe.
BN
Brittany Nicole
4 days ago
5.0
Why isn't something higher than 5 stars? The store is clean outside & inside, greeted with a friendly employee, the food was delicious & topping it off with a pineapple cream soda....you can't go wrong. Very inviting atmosphere! The Shaq Attack Meal is heavenly! By far the BEST chicken place around!!!
KC
Kathreena Crosby
Nov 6, 2025
5.0
This was our first time eating here. The staff were so sweet, especially Tonya! Got our order quickly and it was correct. Food was fantastic. Highly recommend the Pit Boss sandwich. Great experience all around! We will definitely come again! 🧡🧡
JW
Jeremy A Walker
Nov 4, 2025
5.0
The food was FAST, and it was fantastic! We had several items and they were all great. The only one that didn’t live up to our expectation was the Nashville Hot. Everything else was excellent, especially the Ultimate!!!
CL
Chris Luna
Nov 3, 2025
1.0
36.75 for 2 people to have lunch is wild! Got up charged for larg drink and wasn't asked nor did I ask for it. That's probably why the parking lot was empty food was good definitely overpriced
RR
Ron Reed
Oct 31, 2025
1.0
Fries were cold and look like they were wal mart krinkle fries. Both buns on my chicken sandwich were cold. Wife's meal was the same. We got to-go boxes and left, and went down the street to Braums. Only 4 cars in the parking lot - That should have been a clue.
Big Chicken is open Monday to Wednesday and Sunday from 10:00 AM to 10:00 PM, and Thursday to Saturday from 10:00 AM to 11:00 PM.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services but does not provide delivery options.
What type of cuisine and menu does Big Chicken offer?
Big Chicken serves a menu that combines home-cooked childhood favorites with bold new flavors, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
What is the dress code at Big Chicken?
The dress code at Big Chicken is casual.
Where is Big Chicken located?
Big Chicken is located at 7411 Milwaukee Avenue, Lubbock, TX 79424, USA.
How can I view Big Chicken's menu or place an order online?
You can view the menu at https://www.bigchicken.com/menu and place orders online at https://order.bigchicken.com/.
Which payment options are accepted at Big Chicken?
Big Chicken accepts American Express as a payment option.
Are there any nearby coffee shops I can visit before or after dining at Big Chicken?
Yes, 7 Brew Coffee and Tea2Go TeaNergy Lubbock are nearby coffee shops you can visit before or after your meal at Big Chicken.
What other dining options are near Big Chicken for different tastes?
Nearby dining options include Sonic Drive-In for burgers, Picoso's Mexican Kitchen for Tex-Mex and cocktails, and Mr Brews Taphouse for burgers and bar experience.
What wellness or health facilities are close to Big Chicken?
Stretch Zone offers wellness services nearby, along with UMC Milwaukee Family Medicine and UMC Family Medicine at Milwaukee for medical care.