Big Chicken

4.2
369 reviews

About

Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights

Location

Big Chicken
7411 Milwaukee Avenue, Lubbock, TX
79424, United States

Hours

Reviews

4.2
369 reviews
5 stars
254
4 stars
34
3 stars
20
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some found it delicious while others reported cold or poorly prepared items.

Pricing

Many customers felt the prices were high for the quality and portion sizes of the food.

Service

Service received high praise, with many customers noting friendly and attentive staff.

Cleanliness

Some reviews highlighted cleanliness issues, particularly with sticky floors and dirty tables.

Atmosphere

The atmosphere was generally well-received, with many enjoying the sports bar vibe.
  • BN
    Brittany Nicole
    4 days ago
    5.0
    Why isn't something higher than 5 stars? The store is clean outside & inside, greeted with a friendly employee, the food was delicious & topping it off with a pineapple cream soda....you can't go wrong. Very inviting atmosphere! The Shaq Attack Meal is heavenly! By far the BEST chicken place around!!!
  • KC
    Kathreena Crosby
    Nov 6, 2025
    5.0
    This was our first time eating here. The staff were so sweet, especially Tonya! Got our order quickly and it was correct. Food was fantastic. Highly recommend the Pit Boss sandwich. Great experience all around! We will definitely come again! 🧡🧡
  • JW
    Jeremy A Walker
    Nov 4, 2025
    5.0
    The food was FAST, and it was fantastic! We had several items and they were all great. The only one that didn’t live up to our expectation was the Nashville Hot. Everything else was excellent, especially the Ultimate!!!
  • CL
    Chris Luna
    Nov 3, 2025
    1.0
    36.75 for 2 people to have lunch is wild! Got up charged for larg drink and wasn't asked nor did I ask for it. That's probably why the parking lot was empty food was good definitely overpriced
  • RR
    Ron Reed
    Oct 31, 2025
    1.0
    Fries were cold and look like they were wal mart krinkle fries. Both buns on my chicken sandwich were cold. Wife's meal was the same. We got to-go boxes and left, and went down the street to Braums. Only 4 cars in the parking lot - That should have been a clue.

Frequently Asked Questions About Big Chicken

Does Big Chicken accept reservations?

No, Big Chicken does not accept reservations.

What are Big Chicken's operating hours?

Big Chicken is open Monday to Wednesday and Sunday from 10:00 AM to 10:00 PM, and Thursday to Saturday from 10:00 AM to 11:00 PM.