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Arby's

4.1
(1073 reviews)
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Business Details

5711 19th Street, Lubbock, TX
79407, United States
(806) 795-9276
http://www.arbys.com/locations/us/tx/lubbock/5711-19th-street/store-5979
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5711 19th Street, Lubbock, TX
79407, United States

Hours

Reviews

4.1
1,073 reviews
5 stars
555
4 stars
252
3 stars
132
2 stars
52
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff friendliness while others reported rudeness and poor service.

Food Quality

Food quality is generally praised, but there are complaints about incorrect orders and inconsistent portion sizes.

Cleanliness

The restaurant is noted for being clean, but some customers reported unsanitary conditions.

Pricing

Many customers feel that prices are high for the portion sizes and quality received.

Speed of Service

Service speed varies, with some customers experiencing long waits while others received their food quickly.
  • JJ
    Judy Jennings
    4 days ago
    1.0
    What is going on at this Arby’s?! The drive through has been nonfunctional for the last month or so and today I placed my order for a Classic Roast Beef sandwich and an order of Curly Fries (at the window because their intercom was still not working. When I got to the window they informed me that they were completely out of any type of fries (curly or regular) and that they would have to put the sandwich on a regular hamburger bun because they were also out of the sesame seed buns that the Classic Roast Beef is normally on! What on earth?!?!
  • RR
    Red Rock
    Feb 21, 2026
    5.0
    As always, Arby's has the meat! I had the super roast beef sandwich and it was fantastic.
  • RC
    Rowdy Cisneros
    Feb 20, 2026
    1.0
    Ordering a number one classic didn’t put no sauce on the Arby’s burger or cheese and was complaining about they had two more cars behind me.
  • CH
    Chris Huffman
    Feb 14, 2026
    4.0
    They took a while to acknowledge, I was there at the counter
  • BG
    Bob D Gililland
    Jan 27, 2026
    3.0
    $27 for two Reuben sandwiches way too much that is the basket fries and drink entirely too much
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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