Customer Service
Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report rude behavior and poor service experiences.
Coffee Quality
Many customers rave about the delicious coffee and unique flavors, although there are occasional complaints about drink quality and incorrect orders.
Cleanliness
Several reviews mention cleanliness in the drive-thru and parking area, but there are serious concerns about hygiene, including reports of foreign objects in drinks.
Speed of Service
While some customers appreciate the quick service, others express frustration with long wait times and being skipped in line.
Staff Recognition
Certain employees, particularly Megan and Alyssa, receive high praise for their exceptional service, contributing positively to the overall customer experience.