Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Food quality is inconsistent; while many enjoy the burgers and ice cream, there are complaints about spoiled items and incorrect orders.
Cleanliness
The establishment is generally reported as clean, but there are occasional mentions of unsatisfactory food handling.
Management Issues
Several reviews highlight poor management and lack of training for staff, leading to negative customer experiences.
Speed of Service
Many customers express frustration with slow service times, particularly in the drive-thru.
RZ
Rosie Zimmerman
6 days ago
2.0
Took the person forever to take my order, was beginning to think no one was there. Finally took my order. Burger was good but only got about 10 fries with my #1 combo order. Disappointed!
RG
Reymundo Garza
Oct 18, 2025
5.0
I was greeted by a friendly staff as soon as we walked in! Clerks were so helpful and ensured we got exactly as ordered, quickly and efficiently!
VS
Velma Schmidt
Oct 5, 2025
1.0
Could not use my DQ app to get my daughter a dipped cone because it had to be DQ Texas app instead of the regular one. That is ridiculous!!! Even the manager couldn't help!
TW
Tex W
Oct 4, 2025
2.0
The good beats the socks off other surprised
Suposeed "Texas" Burger joints. But this DQ is operated by a group of people who really don't want to be there. You will be waiting for your food for a while.
KB
Katherine Beltran
Sep 13, 2025
5.0
I had such a great experience at this Dairy Queen thanks to assistant manager Nia! She was welcoming, professional, and went out of her way to make sure my order was correct and handled quickly. I ordered a blizzard, which was delicious, and Nia was so friendly and attentive.You can tell she genuinely cares about the customers and her team. It’s not often you come across someone with her level of patience and people skills. She made my visit so much better, and I’ll definitely be coming back because of the excellent service!