Whataburger

Reviews

• KC

  Kellie Colburn

  6 days ago
  2.0
  Slow and when we did get our food it was cold. Terrible
• AC

  Anna Carter

  Mar 17, 2026
  2.0
  It was late after 11pm when my family stopped at Whataburger on 4th Street. After ordering food for my husband, arriving to the pickup window to pick up, I had a feeling to check his food before driving off. Burger was right, but large fries were COLD! Trying to get the cashier's attention, I politely waited until the cashier opened the window to know I was still at the window. When she finally gave noticed, she told the team to drop a large fresh fry and politely asked me to pull forward. I did without an issue. 10 minutes went by and there was a long line behind us with no sign of communication to me nor any customers of why the long wait time. It was too cold to get out to fix the problem. I was too tired and sleepy and so glad I had booked a hotel across the street cause I was driving that night. Tired of the long wait and wasn't gonna wait any longer, I just drove off. That was the 1st time that has EVER happened and it was a disappointment.
• CI

  Cam Ila

  Mar 4, 2026
  2.0
  I went here after a long tournament at LHS so I was pretty exhausted but anyways, the lady asked what I want I said can I get a Hibiscus Strawberyy drink and then she said okay pull up to the second window… mind you I wasn’t done ordering but she assumed I was, I said I’m not done ordering yet and she said oh okay and then I ordered a cob salad with spicy chicken and added jalapeños.. she asked me like 3 times if I wanted ranch and I said yes all those times.. fast forward hibiscus tea great, I get home and pull out the cob salad and theirs no freaking ranch like dude I’m not raw dogging that salad it tastes dry with nothing on it and It was too late to turn back. Now whaterburger do better with stuff like this like cmon…
• BR

  Ben Rossow

  Mar 3, 2026
  5.0
  3 minutes from paying to eating! Super fast service
• JK

  Jessica Ketzenberg

  Feb 17, 2026
  1.0
  Whataburger has always been my favorite burger place. But this location definitely left a bad taste in my mouth. My son and I went inside and looked for a booth to sit in. There wasn't a single booth that was clean. It wasn't very busy at the time we went in either so there was no excuse for the booths to be so dirty. And even if there had just been a rush, no one came out to do any cleaning the entire time we were there. Which was probably about 45 minutes. Half of that was waiting for out food. I paid an extra $2.12 for my son to get an extra chicken strip but the strip was so small I wouldn't have asked for it had I known the size beforehand. I ordered through the app and then went to the counter to let the young lady know we were already there. She acted confused like she didn't understand why I was telling her I had just placed an order on the app. I repeated myself twice more and then she finally asked what our drinks were. That's when I asked for the extra chicken strip. I had wanted ranch dressing with the strips but I was told I'd have to pay extra. I was surprised at this given the fact that everywhere else offers free ranch. It took forever to get our food. People came and went while we still waited. Finally it comes out and my burger was not only cold but the top bun was hard as a rock. But I know better than to ask to have it remade. So I didn't say anything about it. Before leaving I used the restroom which pretty much fit in with the theme of being unclean. Feces on the wall, toilette and floor. The toilet paper dispenser half hanging on the wall. Sinks were dirty too. If I had had my phone with me in the there i would've taken pictures. I was so disgusted I was ready to just get out asap. I came back from the bathroom and saw an employee sitting in a booth with a laptop in front of him, I assume he might have been some sort of manager. He seemed to be watching me like a hawk. Made my son and I very uncomfortable the way he was staring at us. Like we didn't belong there. Overall it was probably the worst experience I've ever had at a Whataburger. Bad enough I won't be going back there for sure. And probably will skip over the rest for awhile.

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