Sonic Drive-In

Reviews

• RN

  Ronny Nabors

  2 days ago
  1.0
  Very unsafe area people walking up to your car. Asking you for money while you're just trying to make an order. We felt too uneasy to stay and make an order left.Went to a different restaurant.
• TR

  talon roger

  3 days ago
  1.0
  So far every sonic in longview can't get the easiest order correct a pretzel with cheese and they leave out the cheese everytime didn't think it was that complicated but I guess ill have to find an easier order next time
• CM

  Casey Mehalko

  4 days ago
  1.0
  Attempted to go through the drive thru, pull up to blaring music from the speaker and when the employee finally came on to ask for our order, (route 44 root beer with sweet cream and caramel) the guy continued to ask “bro what?” Or “what are you saying” when we asked for caramel and was laughing and rude. We told him Nevermind after the fourth try at asking for caramel and went to another location where they had no problem understanding what we needed.
• NY

  Nun Ya

  Mar 27, 2026
  1.0
  First time in a long time I had a complaint to the manager about rachett aggressive behavior. The woman I have seen in the drive through taking my order several times had been nothing but aggressive and unprofessional. I pulled up yesterday around 1 pm 3/26/26, she said “ what can I get you “ I said I need just a moment please she said you can pull up to a stall. I immediately placed an order I just needed to glance at the menu. She kept saying “ is that all “ I said yes thank you and she never repeated my order and I pulled up to the drive thru window and she told me the total. I asked her if she minded repeating the order. ( So that I know what I’m paying for and that it’s correct ) She very passively aggressively said “ OFCOURSEEEEE , smacked her gum and told me my order I said yes thank you - she ignored me, then she shoved my drink in my hand, again very passively aggressively. I gave her my card and she had the window open as she held on to my card she swiped it -then BANGED it against the window seal multiple times as hard as she possibly could multiple times. Now I thought at this time in the corner of my eye she was just doing this to her employee key card but when she handed me my card it was extremely bent, chipped and scratched. My card had chips coming off of the card where it swipes because she purposely banged my card up as hard as she could while popping her gum in her mouth. I was so upset. She then disappeared. She didn’t hand me my food the manager did. I asked him if he was the manager. He told me yes his name was CJ. He came off rude at first and I told him “ yall just hire anyone huh? “ and proceeded to tell him what I just explained. If you don’t like your job and you’re annoyed you have to talk to customers and can not speak / come correctly / professionally, then maybe you should be somewhere else. Maybe a janitor ? Or maybe anywhere else that your job doesn’t require you to be respectful and polite to guests. Cj ( the manager ) apologized and thanked me for telling him and tried to make it right but like I said I can tell she has been working there for a while and like I said it’s unprofessional and dumb to have a job working with customers if you’re miserable and hate people. I don’t get it , if your job is to deal with people all day and you hate people , CHANGE YOUR JOB or you’re just going to be miserable and making other people miserable. That goes for anyone and everyone. I have had server jobs and customer service jobs for a decade and generally know manners and know to be respectful and extremely nice and helpful. I guess everyone has their unique flare to add to a company.
• CC

  Calvin

  Mar 25, 2026
  1.0
  Trash. Didn’t get fries or drinks with my order. They re dipped my fries in old grease like people haven’t worked fast food before. 2nd time. Never again.