Jucys Hamburgers in Longview, TX serves fresh breakfast, burgers, and comfort food daily. Start your morning with breakfast taquitos, pancakes, eggs, and coffee, or stop in for our famous burgers and fries. Open early and serving East Texas for over 35 years, Jucys is a local favorite known for quality food and friendly service. Voted “Best Burger in East Texas,” Jucys Hamburgers has been serving the community since 1980.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.