Whataburger

3.9
1406 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2401 GILMER RD, LONGVIEW, TX
75604, United States

Hours

Reviews

3.9
1,380 reviews
5 stars
688
4 stars
306
3 stars
135
2 stars
72
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes, even when the restaurant was not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

There were mixed reviews on food quality, with some customers praising the taste while others complained about cold or poorly prepared items.

Staff Attitude

Feedback indicated a lack of professionalism and attentiveness from some staff members, with reports of rudeness and unhelpfulness.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others experienced issues with food quality and preparation.
  • MP
    Makala Pinkston
    Nov 11, 2025
    1.0
    They literally always take forever weather you have an online order or not. Literally both times been here the Last month it has been awful. Don’t come if you expect food under 40 minutes. Definitely the worst Whataburger in Longview
  • SJ
    Serena Jackson
    Nov 9, 2025
    1.0
    Chris was the best Manager I have seen at this Whataburger!!! Food came out fast and he was very polite. Overall this Whataburger is the worst one my family and I have EVER gone to. We place our order online prior to coming and still have to wait 45+ mins just to get our food and most of the time it is not even warm!
  • TM
    Tammy Moore
    Oct 31, 2025
    1.0
    We came here after trick or treating so it was already 8 pm and it wasn't busy. We decided to dine-in and the guy taking our order the the personality or a potato. After we ordered we sat down and waited...and waited...and waited. At 20 minutes, my boyfriend went up to find out where our food was and the potato just says "they're working on it now". What??? What have they been doing for the past 20 minutes?? Several people have also come inside from the drive thru with their orders not being right. This potato just said he thinks they lost our ticket!! We will not be coming back to this location.
  • RS
    Rebecca Sims
    Oct 31, 2025
    1.0
    After waiting 25 minutes for my dine-in order, I went to the counter and received a hamburger, onion rings and chicken wings which were barely warm. I will not return to this location
  • JD
    Jessica A. Davis
    Oct 31, 2025
    1.0
    Get a new manager. On our way out of town and have been waiting almost 30 minutes for our food. Ridiculous!!!!

Frequently Asked Questions About Whataburger

What are the Whataburger Longview location's hours of operation?

Whataburger in Longview, TX is open 24 hours a day, every day of the week.

Where is Whataburger located in Longview, Texas?

Whataburger is located at 2401 Gilmer Rd, Longview, TX 75604, USA.