Whataburger

3.9
1420 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2401 GILMER RD, LONGVIEW, TX
75604, United States

Hours

Reviews

3.9
1,394 reviews
5 stars
697
4 stars
306
3 stars
136
2 stars
73
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and dine-in orders.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers praised the food, others noted issues with cold or poorly prepared items, including stale fries and incorrect toppings.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and lack of attentiveness.

Management Issues

Several reviews highlighted poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • LL
    Louy
    4 days ago
    1.0
    Terrible wait! I waited in line for about 25 minutes at 10:45 a.m. for a kids meal and one sandwich. I wish I had been able to leave before I had to pay, but was surrounded by 4 other vehicles. Not worth their expensive food and time. I wont be returning.
  • RR
    Reid
    Jan 1, 2026
    5.0
    Great food, Texas is Whataburger country. Management is dope, employees do a great job. Always a good experience
  • JC
    James Crump
    Dec 29, 2025
    1.0
    Second time in 2 weeks came in and the order taker to busy taking orders to cars. This time 7 people in line. Get some help on counter, that dude to slow trying to do both!!! So I left!
  • CT
    Chris Torres
    Dec 24, 2025
    1.0
    Ordered curbside, waited 25 additional minutes after the time the food was supposed to be ready. Went inside to ask why they are not being the food out and they said yes it’s been sitting here that they know of for more than 10 minutes, I ask them to remake the food, they said no, I asked for a refund and the manager was very dismissive about it and not willing to help and said that I need to handle it myself and try to request refund online, asked for help where to accomplish that on their app and was told they don’t know how to show me to complete the process, what a waste of time and money to go there, definitely don’t recommend any going to that establishment
  • KP
    Kenneth Plasterer
    Dec 17, 2025
    1.0
    Placed order in the drive thru, two #1 combo's with cheese. Once home, the fries were cold and dry, and the cheeseburger had no mustard and onions. This also included wilty hot lettuce. My wife and I threw the food away. Won't go back!!

Frequently Asked Questions About Whataburger

What are the Whataburger Longview location's hours of operation?

Whataburger in Longview, TX is open 24 hours a day, every day of the week.

Where is Whataburger located in Longview, Texas?

Whataburger is located at 2401 Gilmer Rd, Longview, TX 75604, USA.