Whataburger

3.8
1914 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3123 S EASTMAN RD, LONGVIEW, TX
75602, United States

Hours

Reviews

3.8
1,914 reviews
5 stars
941
4 stars
358
3 stars
219
2 stars
110
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, particularly in the drive-thru, with some waiting over 30 minutes.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.

Customer Service

Feedback on staff friendliness was mixed; some praised the employees for their kindness, while others reported rude or inattentive service.

Order Accuracy

Several reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail.
  • TT
    T-storm Thomason
    4 days ago
    4.0
    I don't live in he area, but drive through this way 2-6 times a year. Last time I planned to atop in this location it was closed for renovations. Apparently they tore down or completely gutted the previous store and rebuilt? While the place was clean and service was good, the cozy atmosphere of the previous store is gone. The old store had some woodwork, themed wall decor, and even a fireplace. The new spot is quite sterile... Lots of white, lots of harsh fluorescent lighting, and functional but very basic seating. It's still Whataburger, food as expected and the service friendly, but felt like a loss to me.
  • RH
    raid hammad
    6 days ago
    1.0
    Bad food bad customer service
  • TT
    Toni
    Jan 4, 2026
    1.0
    Got rid of the only thing that mattered. Apple and cranberry salad. No reason to eat WAB anymore
  • BH
    Brett Hamilton
    Jan 1, 2026
    1.0
    They lock the doors after a certain time, forcing the drive through lane to delay for multiple hours
  • TH
    Thomas Horton
    Dec 28, 2025
    5.0
    I drive from North Carolina to Texas every December and this is my first stop when I get to Texas, always good and the people are nice.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3123 S Eastman Rd, Longview, TX?

Whataburger is open 24 hours every day, Monday through Sunday, although holiday hours might differ.

Where is Whataburger located?

Whataburger is located at 3123 S Eastman Rd, Longview, TX 75602, USA.