Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Longview Subway® Restaurant at 2011 Gilmer Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly an older female employee, leading to a negative customer experience.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, poor food preparation, and unsanitary conditions.
Cleanliness
The store was noted as clean by some customers, but others reported issues with food freshness and cleanliness of the dining area.
Service Speed
Many customers experienced long wait times, especially in the drive-thru, with some stating that service was slow and disorganized.
MW
MaryJane Weeks
Feb 1, 2026
1.0
Rude older white lady who had her name tag hidden so you can’t even see her name she never greeted us of anything the line didn’t not look clean or sanitary I had to repeat myself a million times and she just kept mumbling like speak up….. and she didn’t even know what she was doing kept having to look at signs and stuff to figure it out and I go to pay after her taking 20 mins to make 3 5in subs and I said there nothing on the screen no total of anything telling me to swipe and she says with an attitude “it’s waiting on you” no lady it was waiting on you to hit the button she finally does and I pay and she literally just walks away not a thank you have a nice day nothing and leaves my food all the way across the counter I had to reach over and grab it like have so manners you miserable lady or go home. And she lucky I kept my cool iv been a GM of a restaurant and to act like that I would have fired her on the spot. Completely unacceptable
MC
Myeshia Cole
Jan 22, 2026
1.0
Horrible experience.There was an older lady that took my order I ordered a protein wrap. I asked her can I have it warmed up she said “I’ll try “ and gave me an attitude because I asked for it warmed up . After she warmed it up, she proceeded to tell me that I have to get it the way it comes I can’t get it custom to my liking or to where I wouldn’t have an allergic reaction. She told me I know I’m sorry and also informed her my last encounter there it was able to be done. She just looked at me dumbfounded. I just told her never mind and thank you. Maybe she was having a bad day or what but maybe she needs to be retrained on how to properly communicate and Or maybe she didn’t want my business and that is completely fine because I will not be coming back.
RR
Ricky Russell
Nov 10, 2025
1.0
Question: When standing in line to be waited on and the employee walks up, never says a word and just stares at you, does that mean, "Welcome to Subway" or "You have ruined my day by coming here?"
WW
Whit Wil
Nov 4, 2025
4.0
The lil skinny guy is kinda weird but he makes dang good sandwiches
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