Subway

3.9
449 reviews
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Business Details

2011 Gilmer Rd, Longview, TX
75604, United States
(903) 297-9512
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Longview Subway® Restaurant at 2011 Gilmer Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2011 Gilmer Rd, Longview, TX
75604, United States

Hours

Reviews

3.9
449 reviews
5 stars
207
4 stars
118
3 stars
46
2 stars
22
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, poor food preparation, and unsanitary conditions.

Cleanliness

The store was generally noted as clean, but some reviews mentioned issues with the cleanliness of the lobby and food preparation areas.

Staff Attitude

Several reviews highlighted a lack of professionalism and negative attitudes among staff, impacting the overall customer experience.

Order Accuracy

Frequent complaints about incorrect orders and mistakes made during the sandwich preparation process were noted.
  • RR
    Ricky Russell
    Nov 10, 2025
    1.0
    Question: When standing in line to be waited on and the employee walks up, never says a word and just stares at you, does that mean, "Welcome to Subway" or "You have ruined my day by coming here?"
  • WW
    Whit Wil
    Nov 4, 2025
    4.0
    The lil skinny guy is kinda weird but he makes dang good sandwiches
  • LP
    Louise Pertuit
    Jul 24, 2025
    5.0
    Good wrap
  • RR
    Rashad Riddle
    Jul 18, 2025
    3.0
    Clean environment, servers definitely did not want to be there, they made the sandwich uneven. No care into making the order. Just wanted to end the day..
  • AM
    Ashley Mcafee
    Jun 12, 2025
    1.0
    The food is good but its subway so its not easy to mess up I guess .. but there is this one manager that works there that makes me want to talk crazy every time she is there. She is an older white lady with short hair super rude but not just to customers to the staff as well. The last time I was in there she was training a new younger girl she talked to her like she was an idiot in front of me and then snatched the card reader from her and basically threw the pen at me to sign the receipt. I wanted to go off but you can tell she is miserable in real life and that work has absolutely nothing to do with her issues.
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Frequently Asked Questions About Subway

Where is Subway located in Longview, TX?

Subway is located at 2011 Gilmer Rd, Gregg, Longview, TX 75604, USA.

What are the operating hours of Subway at 2011 Gilmer Rd?

Subway is open daily from 8:30 AM to 9:30 PM.