Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Longview, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1801 Judson Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
906 reviews
5 stars
418
4 stars
210
3 stars
127
2 stars
44
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and long wait times.
Food Temperature
Several customers noted that food was often served cold or lukewarm, indicating inconsistency in food preparation and delivery.
Order Accuracy
Many reviews highlight issues with incorrect orders, missing items, and poor portion sizes, leading to customer dissatisfaction.
Cleanliness and Hygiene
Concerns were raised about employee hygiene and cleanliness, particularly regarding food handling, which negatively impacted customer comfort.
Overall Experience
While some customers enjoy the nostalgic experience and specific menu items, many express frustration over service delays and order mistakes.
- HCHenry CartwrightDec 15, 20255.0Excellent sonic, the young woman on roller blades always brings a sense of satisfaction to see someone who truly enjoys their profession. Let's acknowledge talent and ensure we are guiding these outstanding young workers towards success. This is our future.
- CACairo AnnDec 7, 20251.0I was genuinely concerned about the cleanliness and appearance of an employee who handled my food. Visible sores and poor hygiene were noticeable and made me uncomfortable. I believe employees who handles food should meet basic health and cleanliness standards to ensure customer safety and a positive dining experience. Her name was Marie. Nice lady but still…….
- NHnhut luan hoNov 27, 20255.0Sonic Drive-In consistently delivers an experience that is both nostalgic and modernly efficient. My visits are always marked by the speed and friendliness of the service, which truly sets them apart. From the moment I press the red button to order, the staff—or "Carhops"—are always cheerful and patient, ensuring my order is perfectly clear. The delivery time is often surprisingly fast, even during peak hours. When the food arrives, the Carhops are polite, offering a genuine smile and a quick thank you. They are always ready to address any special requests and check back quickly if needed. This dedication to quick, curb-side service with a friendly attitude transforms a simple fast-food run into a pleasant, hassle-free event. Sonic’s commitment to excellent service makes it my go-to spot for a quick and satisfying treat. Highly recommended!
- GMGilberto MazmanyanNov 15, 20255.0Always happy with my food and service at Sonic.
- SPSabrina ProbyOct 29, 20251.0Trash! This my second time stopping at this sonic. I’m from out of town the food wasn’t hot. The carhop wouldn’t hand me my food first she wanted me to give her the money. Like I wasn’t gonna give her the money or something. She pissed me off. Then she shorted me on my change I made her come back. Not to mention she went to the wrong car before she came to me.