Sonic Drive-In

3.7
886 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Longview, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1930 East Marshall Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
1930 East Marshall Avenue, Longview, TX
75601, United States

Hours

Reviews

3.7
886 reviews
5 stars
380
4 stars
208
3 stars
115
2 stars
60
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, leading to a negative overall experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, burnt, or improperly prepared items.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, missing items, and poor handling of complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good food on occasion.
  • TB
    Terri Brock
    Dec 23, 2025
    4.0
    Placed an order in a stall speaker is so loud it was piercing to my head. While placing the order the young lady taking the order obviously didn't know the menu very well. The order was simple one Cheeseburger all the way with mayo, one double meat Jr. burger no cheese with mayo. Order of tater tots. Two large cokes. We get Cheeseburger made to order, the double meat burger was buried in mustard, tater tots covered in cheese. No cheese on burger a dead sign someone either doesn't like cheese or is allergic to cheese. This case allergic to cheese. So wasted money on tater tots. Had to scrape mustard off my little burger just so I could eat it. Very disappointed in this Sonic. Won't be going back anytime soon for sure.
  • GM
    Guillermo Monreal
    Dec 13, 2025
    1.0
    Went thru the drive thru they never responded to take my order. I waited about 5min and still nothing. So I pulled up to the window to try and place my order there, and the guy was just standing there he didn’t even bother to open the window to see what I needed. Never going to that location again!
  • UP
    Unknown Person
    Nov 13, 2025
    5.0
    Clean campus and stalls courteous servers. Love this spot
  • TW
    the masked warrior
    Nov 6, 2025
    1.0
    Awful service Completely messed up my wife's order And basically put no peppermint in the peppermint bark shake that my wife ordered One star not worth it Go to a different one
  • RL
    Rodney Looney
    Oct 15, 2025
    5.0
    Bought breakfast, food was perfect, fast service with a pretty smile.