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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Longview, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2106 Gilmer Road for the ultimate SONIC experience!
Customers frequently reported extremely slow service, with long wait times for orders and drinks.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
While some staff were praised for being friendly and helpful, others were noted for having a poor attitude and providing rude service.
Food Quality
Several customers complained about cold food, overcooked items, and unsatisfactory preparation, indicating a decline in food quality.
BJ
Beaux Jacks
Jan 4, 2026
5.0
This evening they we're having trouble with their pos system. All of them were so kind and apologetic. But they still managed to find a way for me to be able to get my soda. Extra shout out to the young man named Grayson, your customer service skills will take you far. Thank you all so much!
DW
Debbie Waclawczyk
Dec 1, 2025
3.0
Sonic in Mcgregor is horrible service slow as a snail HB cheese is solid never melted.fries aways cold
SD
Smd Dnd
Nov 12, 2025
1.0
wish I could give them negative stars, WORST SONIC IN TOWN!!! They got new owners and STILL cant get anything right!!!
JJ
Janis Jordan
Nov 7, 2025
5.0
I think we're getting into a bad daily corn dog and half price habit!
YM
Yo Mama
Oct 12, 2025
1.0
Asked for two burgers and asked for no mayo on both
Asked for two fries with cheese, one with chili
Waiter almost 30 minutes and got mayo on one burger and chili on both fries
Went back to get it fixed and were told they were closed (an hour before closing)
They then “fixed the burger” by flipping the paddy with mayo and adding ketchup (doesn’t come with the burger) also one half of both burger were cold and the fries were half cooked