Brand Certified
Sonic Drive-In
3.7(867 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
2106 Gilmer Road, Longview, TX
75605, United States
Certified by Sonic Drive-In • Feb 22, 2026
(903) 297-6868
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/longview/2106-gilmer-road/store-2412
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Longview, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2106 Gilmer Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.7
867 reviews
5 stars
379
4 stars
199
3 stars
109
2 stars
49
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for orders and drinks.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for poor attitudes and rudeness.
Food Quality
Several customers complained about cold or poorly prepared food, with specific mentions of cold fries and overcooked items.
Overall Experience
The location has received mixed reviews, with some customers expressing loyalty despite ongoing issues, while others vowed never to return.
- AAAwesomeIsawesomevidsFeb 16, 20261.0What the actual heck is this? Why is it that it takes 20-30 minutes to make 4 dollar menu items when your virtually empty, then they end up being the skimpiest, smallest wraps I've ever gotten!? There's only reason theres so much cheese sauce is cause I paid EXTRA for it! Horrible and it isn't the first time I've had to wait unreasonably long for barely any items, nor the first time I've gotten items this tiny and not worth paying money for! And not only that, but there's no way to report incorrect or bad orders without calling the store directly! Corporate needs to put a way to report in the app, this is getting ridiculous. Not everyone goes to stores in their home city and not everyone is able to go back to the store that wronged them. Edit: my burger tasted like it'd been sitting the whole time i was waiting and I ordered it with onions and didn't get onions on it! I'm glad the other instructions were listened to, since I'm allergic to tomatoes, or we would have had actual problems here. Our whole order and experience was horrible.
- SBSydney BakerFeb 14, 20261.0After waiting 25 mins for 2 drinks, both were watered down. It shouldn’t be that hard to take care of your customers when they arrive. 5 mins is understandable, 25 is unacceptable.
- DDDaisyJan 20, 20265.0They were extremely shorthanded last night, drive through was long and the stalls were full but the lady that worked was super sweet. Once we got everything, it was hot and fresh and most definitely worth the wait. Shout out to the sweet lady and the cook who worked last night.
- BJBeaux JacksJan 4, 20265.0This evening they we're having trouble with their pos system. All of them were so kind and apologetic. But they still managed to find a way for me to be able to get my soda. Extra shout out to the young man named Grayson, your customer service skills will take you far. Thank you all so much!
- DWDebbie WaclawczykDec 1, 20253.0Sonic in Mcgregor is horrible service slow as a snail HB cheese is solid never melted.fries aways cold
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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