Sonic Drive-In

3.6
853 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Longview, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4100 Gilmer Road for the ultimate SONIC experience!

Location

Sonic Drive-In
4100 Gilmer Road, Longview, TX
75605, United States

Hours

Reviews

3.6
853 reviews
5 stars
330
4 stars
175
3 stars
143
2 stars
62
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about old or improperly cooked items.

Customer Experience

While some customers praised friendly staff and good experiences, others highlighted rude service and management issues.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect modifications.
  • AA
    Amelia Adkins
    Dec 28, 2025
    1.0
    This place sucks, I've been to several different Sonics and never had service like this. It's December 27th a Saturday night and they only have 1 person making food and 3 others standing around. The owner of this franchise needs to look at his employees and really think hard if these are the people he wants represent his company.
  • SE
    Shelby Edmonds
    Nov 21, 2025
    5.0
    Beatrice is the best employee there! She is so kind and friendly! She makes my experience everytime i go an awesome one! She’s the bomb!💜
  • DG
    Dario Galvan
    Nov 11, 2025
    3.0
    Food is good if it’s fresh not great for delivery or carry out cause it gets cold and soggy fast, there is always an issue with an order if done on the app either it’s missing something or just wrong
  • MC
    Manuel Castellanos
    Sep 20, 2025
    1.0
    El servicio estaba muy bueno rápido y atento pero el pollo de ellos es una mierda todo viejo y duro
  • KF
    Kathy Ford
    Sep 13, 2025
    5.0
    By far!!! The best Sonic I have ever been to!!! Excellent customer service and good!