Sonic Drive-In

3.6
774 reviews
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Business Details

4220 West Loop 281, Longview, TX
75604, United States
(903) 757-5557
http://www.sonicdrivein.com/locations/us/tx/longview/4220-west-loop-281/store-6055
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Longview, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4220 West Loop 281 for the ultimate SONIC experience!

Location

Sonic Drive-In
4220 West Loop 281, Longview, TX
75604, United States

Hours

Reviews

3.6
774 reviews
5 stars
309
4 stars
167
3 stars
108
2 stars
47
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude employees, long wait times, and incorrect orders.

Food Quality

Many customers reported dissatisfaction with the food quality, mentioning cold, overcooked, or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of proper training for employees.

Positive Staff

A few customers praised specific employees for their friendliness and helpfulness, indicating that some staff members provide good service despite overall issues.
  • AH
    Alisha Hightower
    3 days ago
    1.0
    Waited over 45 minute for a Large Coke.
  • GJ
    Glenn Johnson
    Nov 20, 2025
    5.0
    Delicious and convenient
  • JN
    Jerry Nations
    Nov 7, 2025
    5.0
    Great food at a great price and got it quick
  • BJ
    Big Johnson
    Oct 22, 2025
    1.0
    Oh wow, 5-star service from the depths of hell! The employees here must be competing for “rudest people alive” because they’ve got that award locked down. My food? Cold, soggy, and looked like it was stepped on before being handed out. I guess “quality control” means nothing here. Sonic, if this location is your idea of customer service, shut the doors and do everyone a favor. Absolute embarrassment of a restaurant.
  • GD
    Greyson Devendorf
    Oct 22, 2025
    1.0
    Worst Sonic I have ever been too! In the photos attached, you can see that I ordered a four piece mozzarella stick and a Route 44 that was supposed to be lite ice and next time I will specify that I want my mozzarella sticks individually cooked all the way through and not frozen and cooked in a blob. Don’t go here but if you do… definitely do not tip these people. Awful service and even worse food. They also did not put a cherry or a lime in my cherry limeade…
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