Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Longview.
Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like Chandler, Tina, and Nathan.
Food Quality
Feedback on food quality was mixed; while some dishes were praised for being delicious and well-prepared, others were criticized for being overcooked or lacking flavor.
Atmosphere
Several reviews mentioned issues with the restaurant's temperature, describing it as too cold or hot, which detracted from the dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality, leading to a perception of poor value.
Management Response
There were complaints about management's lack of engagement with customers regarding issues, with some customers feeling ignored when they sought assistance.
MJ
m Jayne
2 days ago
5.0
This is my absolute favorite place to eat. The atmosphere is calming. Wait staff is very professional. Menu has a wide variety of choices. I always get something different. I did not like the charred brussel sprouts. Over cooked!! Steaks are great. Flash fried green beans are the he best. Best primed rib around. Prices are a bit upscale. Not an everyday eatery. Great for a date or just a relaxing dinner. I will be back. Ask for Tina. She's a very nice and personable waitress. Always made sure our drinks were full and we were happy. I love this place and will be back
JR
J.L. B.H. (RRB)
Nov 7, 2025
2.0
We came for our anniversary and we waited over 30 min. For our drinks and salads my steak was burnt on the outside my husband's steak was rare he asked for medium as did I. Both of our baked potatoes where so overcooked they where beyond dry and the amount of garlic was just bad. Oh and the amount of butter that came with the bread wasn't even enough for 2 slices and in that whole time we where waiting the waitress kept bringing other people's food to our table. My husband and I came for your last anniversary and the staff at that time made it amazing that's why we came back but not again.
JT
just my thoughts
Nov 1, 2025
1.0
Burnt chopped steak. Asked for medium. They took it back. They agreed it was Burnt black and dry. Pumpkin cheesecake awesome. Salad dressing in a teaspoon metal extra small size. Can't explain the size of that little cup. Cheap. How cares anyway. What will they do when you have a hour to eat and they could care less. God bless
AS
Alejandro Sanchez
Oct 30, 2025
5.0
Food was absolutely phenomenal. I’ve been here twice now, once on 10/29/25 and again today, and both times the dishes blew me away. The ribeye and soup I had on my last visit were cooked to perfection; the soup was hearty and filling, and the loaded mashed potatoes were just as impressive. On my first visit, I tried the chopped steak and asparagus, and honestly, I might have liked the chopped steak even more than the ribeye, both were outstanding. My only complaint is the slightly subpar service.
JH
Jacob Humphrey
Oct 25, 2025
3.0
This is my go to restaurant for a quick easy sit down meal, BUT they push the rewards program so hard I have to give the waiters like 3-4 objections before they leave well enough alone, I dont want to fight with a waiter every time I go to not sign up for your dang rewards program, please retrain them to offer it and ask for my business ONCE then leave it alone and Ill change my review to a 5 star which it should be. This isnt a one call close sales industry, IM IN ONE. I want to relax and pay you for the food I eat and the service I receive.
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations to better accommodate your visit.
What are the regular operating hours of Saltgrass Steak House in Longview?
Saltgrass Steak House is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Can I order delivery from Saltgrass Steak House?
Yes, Saltgrass Steak House offers delivery services daily from 11:00 AM to 9:00 PM. You can order online at https://www.saltgrass.com.
What types of pickup and delivery services are available?
Saltgrass Steak House offers in-store pickup, curbside pickup, and delivery services for your convenience.
When is Happy Hour at Saltgrass Steak House and what are the timings?
Happy Hour is available Monday through Friday from 3:00 PM to 7:00 PM. It is closed on Saturdays and Sundays.
What are some popular menu specialties at Saltgrass Steak House?
Popular specialties include Range Rattlers, Artichoke & Spinach Dip, Seafood Fondeaux, Hill Country Salad, Texas Cheesesteak Sandwich, Cowboy Ribeye, Silver Star Porterhouse, Signature Steak Sauces & Toppings, Salmon Oscar, BBQ Baby Back Ribs, Two-fork Cheesecake, and Carrot Cake.
Which payment methods are accepted at Saltgrass Steak House?
You can pay using American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa cards at Saltgrass Steak House.
Are families and children welcome at Saltgrass Steak House?
Yes, Saltgrass Steak House welcomes families and children, offering kid-friendly menus and high chairs.
What nearby dining options are available around Saltgrass Steak House?
Nearby dining options include Taco Cabana, a fast-food Mexican restaurant, and Carl's Jr., a popular fast-food burger chain. Customers might enjoy these for a quick meal before or after visiting Saltgrass Steak House.
Are there any nearby professional services near Saltgrass Steak House that guests might find useful?
Yes, nearby services include East Texas Professional Credit Union for banking, Liberty Tax for tax services, and Dentacare Dental Group Longview for dental care. These can be convenient stops if visiting the area for both dining and errands.