Papa Johns Pizza

3.8
268 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Longview, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Longview pizza for any occasion. Call us for pizza delivery in Longview or stop by 905 E MARSHALL AVE for carryout to order the best pizza in Longview, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
905 E MARSHALL AVE, Longview, TX
75601, United States

Hours

Reviews

3.8
268 reviews
5 stars
137
4 stars
45
3 stars
27
2 stars
16
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff for being friendly and helpful, while others reported rude interactions and long wait times.

Food Quality

Food quality is inconsistent; some customers enjoyed the pizza and toppings, while others complained about overcooked or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues in the establishment, with reports of unsanitary conditions and staff not following hygiene protocols.

Delivery Issues

Frequent complaints about delivery problems, including long wait times and issues with DoorDash not delivering orders.

Pricing

Customers noted that the prices are on the higher side, with some feeling that the quality does not justify the cost.
  • TM
    Tonya Montgomery
    Nov 29, 2025
    5.0
    The Mgr is AWESOME!!!!
  • MI
    Michelle Ingram
    Sep 27, 2025
    1.0
    Usually no issues but whoever working this weekend aint it! Been trying to order for 30 minutes! Still on hold she said door dash had to be first so back on hold i go even though ive placed my order now 3 times but supposedly never went through. 😒 yet it was their customer center i spoke to.
  • SA
    Steven Anderson
    Jul 31, 2025
    5.0
    Website was down which was frustrating. Was able to call in and get what I needed. Ordered 10 pizzas and was ready in 30 min. Everything was correct on what I ordered
  • CC
    Cari Cooke
    Jul 26, 2025
    5.0
    AMAZING! We have been having issues the past few times woth the door dash not wanting to deliver to our house when we are only 2 miles away, door dash is who they use to deliver their food. Well i called this time to make sure this time they can deliver. And i talked to the manager Caitlin, and she was so sweet and very helpful . She put in the order for us. And then called later and said door dash wont deliver it . Again.. so she went above and beyond and got in her own vehicle and delivered the food herself. She was very sweet and was just beyond amazing.. i would definitely recommend. Thank you very much!!
  • BH
    Brittany Harrington
    Apr 24, 2021
    1.0
    I really hated to have to give this review, but I have literally been calling this location for the last two days to order food and the phone will either hang up or say “busy”, then disconnect. I then called another near by location, who was very helpful. They had suggested that I try ordering online.When I tell y’all it wouldn’t even allow me to order online. It’s only the 905 E. Marshall Avenue location that this is happening at. Like I’ve been craving Papa John’s and come to find out the only location that is able to deliver to my home is not answering the phone or allowing me to order online. This is crazy! 😩

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Longview, TX?

Papa Johns Pizza in Longview is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services, including no-contact delivery options for safety.