Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
208 reviews
5 stars
148
4 stars
17
3 stars
15
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to assist.
Drink Quality
Feedback on drink quality was mixed; while some enjoyed their beverages, others reported issues with flavor and consistency.
Service Speed
Several reviews noted slow service, particularly during busy times, with suggestions for better staffing to improve wait times.
Atmosphere
Customers appreciated the vibrant and welcoming atmosphere, contributing to a positive overall experience.
Order Accuracy
There were complaints about incorrect orders and misunderstandings, indicating a need for improved attention to detail.
- LFLadaija FitzgeraldNov 3, 20255.0Stopped by this location after having an unfortunate experience at a location in town and Brinkley and her crew took care of the issue and made me and my friend an amazing drink. The customer service was top-tier and I would definitely recommend this location to others!
- CSChris SheppardOct 31, 20255.0Go to place for my 12 shot wake up drink
- CRClint RobbinsOct 11, 20255.0The service was great the girl that took the order was nice and super polite
- ATAlyssa ThompsonSep 23, 20255.0Great service, great staff, good coffee!
- JRJake RaganSep 21, 20255.0I always get a Cocomo Blended Freeze. Its always good. Customer service is great
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including killer coffees, epic drinks, espresso, tea, chai tea, smoothies, frozen coffee, cold brew, hot chocolate, mochas, Americanos, Rebels energy drinks, and sodas.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drink options at Dutch Bros?
Yes, caffeine-free options include classic espresso drinks made with decaffeinated espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance may vary by location.
Do Dutch Bros locations have drive-through and curbside pickup services?
Dutch Bros Coffee locations have drive-through service and offer curbside pickup, but they do not offer delivery.
What are the business hours for the Dutch Bros Coffee at 309 E Loop 281, Longview, TX?
This location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at Dutch Bros with no limit to the points you can collect. If you forget your phone, just give your phone number to your broista to earn points for that purchase.
What are some nearby places around Dutch Bros Coffee at 309 E Loop 281?
Nearby places include Murphy USA gas station, Grand Lux Day Spa Longview, TownePlace Suites by Marriott Longview North hotel, and restaurants like Waffle House and Raising Cane's, providing convenient options before or after your coffee visit.
Are there family-friendly options or places near Dutch Bros Coffee?
Yes, Dutch Bros offers kids drinks like Not-so-Hots®, Sparkling Sodas, Shakes, and Smoothies. Nearby, families can find community churches like Longview Seventh-Day Adventist Church and Crossroads Community Church.
How can I place an order ahead for Dutch Bros Coffee?
You can order ahead using the Dutch Bros app or their website links to customize your drink and skip the line. Some creative or cold pour orders may be better placed directly at the shop for best results.