Brand Certified
Dairy Queen
4.3(503 reviews)
Certified by Dairy Queen • Feb 22, 2026
Business Details
5002 Estes Parkway, Longview, TX
75603, United States
Certified by Dairy Queen • Feb 22, 2026
(903) 643-7311
Certified by Dairy Queen • Feb 22, 2026
https://www.dairyqueen.com/en-us/locations/tx/longview/5002-estes-pkwy/14363/
Certified by Dairy Queen • Feb 22, 2026
About
Certified by Dairy Queen • Feb 22, 2026
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Certified by Dairy Queen • Feb 22, 2026
Hours
Certified by Dairy Queen • Feb 22, 2026
Reviews
4.3
503 reviews
5 stars
295
4 stars
118
3 stars
48
2 stars
11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Food Quality
While some reviews noted excellent food quality, others reported issues with incorrect orders and food preparation.
Cleanliness
The establishment is generally described as clean, although some customers mentioned issues with flies and unsanitary conditions.
Service Speed
Customers experienced mixed reviews on service speed, with some noting quick service while others reported long wait times.
Management Issues
Several reviews mentioned dissatisfaction with management's handling of complaints and order errors.
- AGAshley GillilandFeb 5, 20265.0Every time I come here Mrs. Kathy is so sweet to me. She takes time to make sure she gets my order right. This morning is gave me a sweet little baby Jesus and a bracelet that says "Do to others as u would have them do to u. Luke 6:31". I almost stopped somewhere else. I'm glad a I didn't and my chicken sandwich was crispy and hot just as a knew it would be 💖
- KBKimberly BrooksJan 8, 20265.0The Food Is Always Very Good And The Workers Are Very Friendly
- LRLaurie RamseyNov 18, 20255.0Love there grilled chicken
- RLRodney LooneyOct 29, 20255.0Burgers were awesome, ice cream was great also
- JJJennie JamersonSep 19, 20254.0Unfriendly staff. Slow service. My ice cream cone was not prepared properly. Took 10 min to get my cone. Smh...y'all gotta do better. I love my ice cream and I'm in Natcitoches often. I will give them one more try. Maybe everyone there was just having a bad day.
Frequently Asked Questions About Dairy Queen
What type of food does Dairy Queen at 5002 Estes Parkway offer?
Dairy Queen specializes in soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain location.
What are the operating hours of Dairy Queen in Longview, TX?
The Dairy Queen at 5002 Estes Parkway is open every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen located in Longview?
Dairy Queen is located at 5002 Estes Parkway, Longview, TX 75603, United States.
How can I place an order for pickup at Dairy Queen in Longview?
You can place a pickup order at Dairy Queen online via their order URL: https://www.dairyqueen.com/en-us/order/pickup/n/14363/.
Does Dairy Queen have a mobile app with exclusive deals?
Yes, you can download the DQ Texas App to access exclusive deals; more info is available at https://dqtexas.com/mobile-app/
How can I contact the Dairy Queen on Estes Parkway by phone?
You can reach Dairy Queen at (903) 643-7311 for inquiries and orders.
What are some nearby food options close to Dairy Queen at 5002 Estes Parkway?
Nearby food options include Donut Box (donuts and Middle Eastern cuisine), Sonic Drive-In (fast food burgers), Crawfish Cove (seafood and American food), and Krispy Krunchy Chicken (convenience store with fried chicken).
Are there banking or financial services near Dairy Queen on Estes Parkway?
Yes, VeraBank branches and ATMs are close by, as well as Western Union for money transfer services.
Where can customers find automotive and hardware stores near Dairy Queen?
Doug Kramer Auto Sales offers used cars and automotive parts nearby, and Ace Hardware along with Lakeport Ace Hardware provide hardware and home and garden supplies close to the location.
What local stores or convenience options are near Dairy Queen that customers might visit?
Nearby are Stop And Shop convenience store, Family Dollar discount and liquor store, Spring Market grocery and delicatessen, and Skinners Grocery which includes a butcher shop.
Brand Certified Facts from Dairy Queen
Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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