Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
4.3
501 reviews
5 stars
292
4 stars
119
3 stars
48
2 stars
11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the burgers and ice cream, although there were some complaints about specific items being poorly prepared or not meeting expectations.
Service Experience
While many reviews praised the friendly and helpful staff, there were notable instances of slow service and unfriendly interactions, indicating inconsistency in customer service.
Cleanliness
The establishment was frequently described as clean, with well-maintained restrooms, although some customers reported issues with flies and unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration, particularly in drive-thru situations.
Atmosphere
The restaurant was often noted for its welcoming atmosphere and small-town hospitality, contributing positively to the overall dining experience.
- LRLaurie Ramsey6 days ago5.0Love there grilled chicken
- RLRodney LooneyOct 29, 20255.0Burgers were awesome, ice cream was great also
- JJJennie JamersonSep 19, 20254.0Unfriendly staff. Slow service. My ice cream cone was not prepared properly. Took 10 min to get my cone. Smh...y'all gotta do better. I love my ice cream and I'm in Natcitoches often. I will give them one more try. Maybe everyone there was just having a bad day.
- ZOZinus OrtSep 18, 20254.0Makenzie thank you for great customer service you were simply the best.
- GMGuyla MarieSep 15, 20255.0The staff was awesome. The chicken strips was delicious. Nice place to get a quick bite
Frequently Asked Questions About Dairy Queen
What type of food does Dairy Queen at 5002 Estes Parkway offer?
Dairy Queen specializes in soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain location.
What are the operating hours of Dairy Queen in Longview, TX?
The Dairy Queen at 5002 Estes Parkway is open every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen located in Longview?
Dairy Queen is located at 5002 Estes Parkway, Longview, TX 75603, United States.
How can I place an order for pickup at Dairy Queen in Longview?
You can place a pickup order at Dairy Queen online via their order URL: https://www.dairyqueen.com/en-us/order/pickup/n/14363/.
Does Dairy Queen have a mobile app with exclusive deals?
Yes, you can download the DQ Texas App to access exclusive deals; more info is available at https://dqtexas.com/mobile-app/
How can I contact the Dairy Queen on Estes Parkway by phone?
You can reach Dairy Queen at (903) 643-7311 for inquiries and orders.
What are some nearby food options close to Dairy Queen at 5002 Estes Parkway?
Nearby food options include Donut Box (donuts and Middle Eastern cuisine), Sonic Drive-In (fast food burgers), Crawfish Cove (seafood and American food), and Krispy Krunchy Chicken (convenience store with fried chicken).
Are there banking or financial services near Dairy Queen on Estes Parkway?
Yes, VeraBank branches and ATMs are close by, as well as Western Union for money transfer services.
Where can customers find automotive and hardware stores near Dairy Queen?
Doug Kramer Auto Sales offers used cars and automotive parts nearby, and Ace Hardware along with Lakeport Ace Hardware provide hardware and home and garden supplies close to the location.
What local stores or convenience options are near Dairy Queen that customers might visit?
Nearby are Stop And Shop convenience store, Family Dollar discount and liquor store, Spring Market grocery and delicatessen, and Skinners Grocery which includes a butcher shop.