Chipotle Mexican Grill

3.8
953 reviews
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About

Mexican Restaurant
Chipotle Longview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
415 E Loop 281, Longview, TX
75605, United States

Hours

Reviews

3.8
953 reviews
5 stars
487
4 stars
162
3 stars
89
2 stars
61
1 star
154

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold food, stale items, and even food poisoning incidents.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, with customers feeling shorted on meat and other ingredients.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Customer Service

Service quality varied, with some customers experiencing rude or unprofessional behavior from staff, while others noted friendly service.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to portion sizes and food quality, leading to a perception of poor value.
  • JA
    Jonathan Del aguila
    Jan 5, 2026
    1.0
    They like to be stingy on the portion sizes. If you ask for a little bit more, they want to charge you for double portion
  • JS
    Jesus Soto
    Jan 1, 2026
    1.0
    Probably one of the worst chipotle, they were out of both rice even though he had them behind them, once they got rice it was uncooked. A huge line and only 1 person working up front. But yes they were out of booth rice, what are you supposed to eat there.
  • WF
    Weno F
    Dec 29, 2025
    2.0
    The food selections are very limited. They used to have more options. The food was not hot. They were out of 1/2 of the items to choose from. They charge way too much for avocado to be added to an item. Their drinks are almost $4 ea. The tables were all dirty.
  • MN
    Mireya Naomi
    Dec 28, 2025
    1.0
    went in after my shift at canes sunday the 28th at about 10:05 and immediately got told everything by they DIDNT have by a white girl around 5’1 and small red lipstick, didn’t get a hello , welcome in , or even start my order she just COMPLETELY shut me down . as a service specialist from canes we get twice as busy and i NEVER show an attitude like that .
  • SL
    Summer Lejeune
    Dec 28, 2025
    1.0
    We to eat and got double charged with out noticing and when I did I went to the manager to see if she could fix it we were told to hold on but never gave a second glance. Went up there a 2nd time to see if she could fix it and completely ignored me ended up just walking out. The chips were also really stale. Along with the way she was talking to her employees didn’t seem very nice.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Longview?

Chipotle Mexican Grill in Longview is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Longview, TX?

It is located at 415 E Loop 281, Gregg, Longview, TX 75605, near Panera Bread and Discount Tire.