Chipotle Mexican Grill

3.8
941 reviews
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About

Mexican Restaurant
Chipotle Longview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
415 E Loop 281, Longview, TX
75605, United States

Hours

Reviews

3.8
941 reviews
5 stars
485
4 stars
162
3 stars
87
2 stars
60
1 star
147

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the flavor and freshness of the food, many reported issues with portion sizes, blandness, and food safety concerns, including finding foreign objects in their meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, lack of training, and long wait times, particularly during busy hours.

Cleanliness

A significant number of customers noted that the restaurant was dirty, with unclean tables and floors, which negatively impacted their dining experience.

Availability of Items

Customers frequently complained about the restaurant running out of key ingredients, such as rice and meats, especially during peak hours, leading to dissatisfaction.

Pricing Concerns

Many patrons felt that the prices were too high for the portion sizes and quality of food received, leading to a perception of poor value.
  • DG
    Dario Galvan
    Nov 11, 2025
    3.0
    The food isn’t as good as it was for some reason it doesn’t taste the same as before and it’s really over priced!
  • AM
    Ashley Mcafee
    Nov 11, 2025
    2.0
    I cannot believe how the customer area looked in this place while the older female manager walked around doing nothing. The food was good although they were out of white rice at 8:30pm. The kid that made my order was training and seemed like he was trying to teach the kid the right way but wasn't sure himself. The GM should absolutely be ashamed of themselves allowing it to look like that
  • SM
    Sonja Mack
    Nov 10, 2025
    2.0
    Not enough meat for what you pay !!
  • CR
    Cruz Roque
    Oct 14, 2025
    4.0
    The burrito bowl is really good: great texture and flavor, with fresh ingredients. You can tell they cook in small batches to keep everything fresh. The only thing is it could use a little more seasoning or portion.
  • CC
    Charles Carlisle
    Oct 6, 2025
    3.0
    I enjoyed the food, but the steak was a little too spicy.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Longview?

Chipotle Mexican Grill in Longview is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Longview, TX?

It is located at 415 E Loop 281, Gregg, Longview, TX 75605, near Panera Bread and Discount Tire.