McDonald's

3.8
1603 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1330 S Colorado, Lockhart, TX
78644, United States

Hours

Reviews

3.8
1,603 reviews
5 stars
667
4 stars
379
3 stars
256
2 stars
104
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, indicating a consistent problem with staff efficiency and order accuracy.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, suggesting a need for better maintenance.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.
  • PS
    Paul Schroeder
    3 days ago
    3.0
    Fast food had to wait a long time
  • GM
    Genaro Mendez
    Dec 27, 2025
    1.0
    I ordered the big breakfast with pancakes from here and they didn’t give me pancakes
  • HM
    Hector Moncada
    Dec 22, 2025
    1.0
    I had a horrible experience at this location. I placed a pick up order for breakfast. I sat in line for 20 minutes they confirmed my order waited another 10 minutes and by the time that I reached the window they asked me to pull forward and wait for a bit more. Finally a worker came out to tell me that my order had been cancelled because I had not arrived in time for breakfast. I told her they could’ve at least let me know when they confirm the order instead of having me wait another 10 minutes in line. This was a complete waste of Time. I went across the street and was able to get a meal in less than five minutes. Needless to say, I will not be returning to That location.
  • UG
    ultra gamezz
    Dec 12, 2025
    1.0
    I normally try to not leave a bad review but this McDonald’s just needed one bad. Rushed at the drive through, order completely wrong, then fixed but rushed where I couldn’t even add the last things so as I pulled up to the pay window I stated nicely over and over so sorry I need to add more, first I fixed the drink because it was still wrong, then I requested a double cheeseburger with extra onions and extra ketchup, and a hot n spicy with a extra chicken patty. Then as we get home and open the food we noticed that they had the audacity to put our chicken patty with our burger on purpose. All in all this place needs to get some well TLC.
  • FD
    Frannie Dever
    Dec 7, 2025
    1.0
    My husband and I came in for lunch, ordered at the kiosk, picked up our table number, and sat down. It was busy, so we expected a delay. However, we watched several customers receive their food, eat, and leave while we continued waiting. The employee delivering food passed our table multiple times, clearly saw our number, yet never checked on us or asked if we had received our order. After waiting 25 minutes, my husband went to the counter, and our food was handed to him with no explanation. When he returned to the table, we realized the food was cold. We went back to the counter and were met by the manager, who looked at the employee and said, “I put this food here a long time ago,” in a rude tone. Instead of offering a fresh order, our sandwiches were microwaved and only the fries were replaced. I understand being busy, but the complete lack of communication, acknowledgment, or apology from both the staff and the manager is unacceptable. A simple apology and effort to make the situation right would have gone a long way. This was by far the worst experience we’ve had at this location. Leadership sets the tone, and when the manager treats the situation this way, it explains why the employees don’t take initiative either.

Frequently Asked Questions About McDonald's

What are McDonald's Lockhart TX's general opening hours?

McDonald's in Lockhart, TX is open 24 hours a day, 7 days a week.

When is the drive-thru service available at McDonald's Lockhart location?

The drive-thru is open 24 hours a day, 7 days a week at McDonald's Lockhart.