Customers frequently reported long wait times, often exceeding 30 minutes, with many expressing frustration over slow service.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about cold, incorrect, or stale food.
Staff Attitude
Numerous reviews highlighted rude or indifferent staff behavior, contributing to a negative dining experience.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Management Issues
Several reviews pointed to poor management and staffing problems, suggesting a need for better training and oversight.
DR
Donald Ricketson
Dec 13, 2025
2.0
I've been here three times and the last month the average wait time has been 25 minutes plus each time and they offer no excuse for it with maybe four people present four to eight people present avoid lano dairy Queen like the plague
DD
David DeCamp
Nov 9, 2025
5.0
Great manager kept things moving and was cheerful.
PA
Patricio Daniel Alvarez
Oct 30, 2025
5.0
Quick service
SL
Sarah L
Oct 24, 2025
4.0
I came in here a year ago, and I must say the inside area is much more clean. The workers were also very nice. Great job to management! I'm not a huge fan of the food, but the ice cream is good.
IG
ILike Grapesoda
Oct 22, 2025
5.0
Greeted by a friendly employee. Order was perfect and came out quickly!! Another Great visit!