Subway

Reviews

• AM

  Alexis Montanez

  Oct 26, 2025
  5.0
  Always great service and friendly staff.
• AA

  Adela

  Oct 18, 2025
  1.0
  I placed an online order at this Subway location around 4:00 PM, and the confirmation stated it would be ready by 4:25 PM. I arrived at the store at 4:35, expecting the order to be ready or nearly done. Unfortunately, that was not the case. When I walked in, the employee behind the counter didn’t acknowledge me—no greeting, no “hello,” nothing. I noticed several other customers also standing around, clearly waiting. After a few minutes, I asked if there was a pickup station for online orders. The employee responded, “None of them are done.” I asked how far behind they were, and she simply said, “I’m still working on all of them,” without offering any estimate or explanation. There was a clear lack of communication throughout the entire visit. No updates, no apologies, and no effort to manage expectations. After waiting another 10 minutes while she finally finished one sandwich, she told another customer she was starting theirs next. She could still not communicate how backed up on her work she was. At that point, I canceled my order. It was well past the time it should have been ready, and there was no transparency or courtesy offered during the process. I’ve been to this location before and had better experiences—employees at least acknowledged delays and gave honest time estimates. This time was the complete opposite. The staff member appeared overwhelmed and unequipped to handle the workload alone. She didn’t communicate effectively and didn’t seem to have the efficiency or training expected at a busy fast-food location. I strongly recommend Subway management review staffing and training procedures at this location. One person alone without the skills or support needed, leads to frustrated customers and poor service.
• VS

  Virginia Smith

  Oct 15, 2025
  5.0
  We visited this location for dinner (to go) and we were promptly welcomed by Winston. He was most helpful, friendly and professional. With all the crappy things going on in life right now, it was wonderful to have such a nice conversation with a kind and happy individual. Thank you for taking care of us, this evening, Winston! As for the store location itself, it was immaculately clean and well managed. We will visit this location again soon!
• MB

  Maria Barker

  Oct 10, 2025
  5.0
  My bread was hard, didn't seem fresh. The employees are awesome.
• TD

  Trinity Douglas

  Sep 1, 2025
  2.0
  We ordered online and our order took about 40 mins to be finished, they need to hire more people because the poor guy there was all by himself and was stretched out pretty thin

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