Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Little Elm Subway® Restaurant at 2700 East Eldorado Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Said they closed at 5 on Christmas Eve, walk in before 5 and they say they closed early but were actively serving another guest. Absolutely ridiculous and lack of care for customers.
CJ
Chloe Jadore
Nov 28, 2022
1.0
Ordered online for pick up 11:25am 11/28/2022. Arrived a little earlier and there was only one walk-in customer. I told the subway lady I was there for 11:25am pickup. After that walk in customer left, I thought the lady was gonna make mine order since it had already 11:20am. I was standing there for another 10 minutes, apparently she did not make anything for me. There was no one in the restaurant except me during the whole 10minutes. At 11:30am another walk-in customer came in, the lady started to take care the new customer. I was a little upset because it had already passed the 11:25am and she still had not made my order and just letting me standing there. I politely asked her if it should be first come first serve? Then she was so mean and said “you wait or I give you money back?” Excuse me?? I was there for 15 minutes already and no other customer in the restaurant, and she did not make my order and ask me to take refund?????? I was so upset and ask her why she did not make my order since it had already passed the pickup time and no customer at the restaurant either. She was so rude and yelling “I do not wanna talk to you!” Because I was in rush and had no time to go other place since she already waste my time, I told her I wanna my food. Then she finally started to make my order at 11:35am. I was in a rush, so I took the order and went back office directly. When I open the bag, I found she made the order wrong. The bread is cold. I ordered lettuce, but she did not give me any lettuce. I was so disappointed with today’s experience. I have been always order subway online frequently, this is the first time I met a such rude and unprofessional stuff. Not sure the lady’s name, but she should be fired. I need an apology and refund as well. Definitely will talk to the manager.
KH
Kevin Hollaway
May 17, 2018
1.0
Very rude! Bad service!! Will never go to this location again!
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