Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Little Elm, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11951 Fm 423 for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
827 reviews
5 stars
273
4 stars
178
3 stars
122
2 stars
61
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unresponsive staff, and incorrect orders, indicating significant service problems at this location.
Food Quality
Many reviews mentioned poor food quality, including cold, stale, or incorrectly prepared items, leading to customer dissatisfaction.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Inconsistent Experience
While some customers praised the service and food, the overall trend indicates a lack of consistency in quality and service.
- YNYuqin Ni4 days ago1.0The experience mostly varies as there are different staff running the place. Sometimes we would get an okay experience, but sometimes not. One time when we got there at 9.32 PM on a Thursday the server said they were closed?? And that was on a normal weekday, no holidays. It was only 9 but they always close at 11 PM, so that was upsetting because we had to drive all the way to there just to have the staff not feeling like making the order as we had already paid online. There was lots of other cars in the drive thru at the same exact time we were there when they said they've "closed". Can't believe this..
- VWVal WellsDec 23, 20251.0Management should be so disappointed in themselves for 2 very reasonable reasons. 1.They can’t break a $100 bill and are missing out on sales and deny and creating bias agaisnt unbanked persons… 2. For letting down their employees who so calmly, respectfully and nicely handled my complaint in person. What a great employee and you are letting him down and missing sales… he deserves managements job and just a job in general. Instead he has employer who refuses to capture all sales…
- IPIA PortDec 20, 20251.0Came here around 6:30pm,wasn’t busy at all. Pressed red button for service waited for close to 10mins and still nothing. Car pulled up next to me right after and got someone to serve him via intercom. I decided to drive off smh.
- IJIrene JohnsonDec 20, 20255.0Service was excellent. Food was good. very friendly staff
- CCCWOct 24, 20251.0I recently visited one of your locations and ordered a large sweet tea, but it ended up being pretty bitter. I found out that there’s been a change in how much sugar’s being used, and it’d be great to understand if that’s a permanent switch. With food prices climbing everywhere, I understand adjustments, but I was disappointed by the experience. Even if it’s just a drink, I really believe top-notch customer service should always be a priority... 🤷🏽♂️