McDonald's

2.9
2132 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2670 FM 423, Little Elm, TX
75068, United States

Hours

Reviews

2.9
2,132 reviews
5 stars
586
4 stars
314
3 stars
256
2 stars
172
1 star
804

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor handling of mobile orders were noted, indicating a significant issue with order fulfillment.

Service Speed

Customers consistently reported long wait times in both drive-thru and in-store, with many expressing frustration over slow service.

Food Quality

Several reviews mentioned issues with food quality, including cold or poorly prepared items, contributing to an overall negative dining experience.

Cleanliness

Multiple customers pointed out unsanitary conditions, including unpleasant odors and dirty tables, suggesting a lack of proper maintenance.
  • TS
    Tyler Snider
    Nov 14, 2025
    5.0
    Very nice staff, good food :)
  • AJ
    Angel Jaimes
    Nov 4, 2025
    1.0
    The ice cream machine is not working.
  • AC
    Ashley Crowder
    Nov 1, 2025
    2.0
    Food is fine. Service is slower and slower every time. We almost never make it straight through the line. They park 4-5 cars at a time without serving them. Even when we use the app and order ahead it takes FOREVER. If you have someplace to be skip this McDonald’s.
  • SJ
    Scottie Juug
    Oct 19, 2025
    1.0
    Refused me service. Talked to me rude and insinuated I was poor. Attitude and not friendly laughed in my face and said u can sit here all night n word we not serving you. Horrible treatment
  • JJ
    jevon Johnson
    Oct 13, 2025
    1.0
    Years of incompetence. Honestly, I’m just tired of this McDonald’s. They mess up my order almost every morning, and half the time it’s “cash only” or they don’t have certain items. What’s the point of being open 24/7 if you can’t serve the full menu? And the Monopoly thing feels like false advertising. I get some game pieces, but not all the ones I’m supposed to. It’s just frustrating when you spend your money and can’t even get what you ordered right. This place really needs to get it together. I come to the reviews and you can literally see racks of bread sitting outside in the heat next to garbage!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Little Elm, TX?

McDonald's in Little Elm, TX is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's offer delivery and what types?

Yes, this McDonald's offers delivery including same-day delivery and no-contact delivery services.