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McDonald's

2.9
(2180 reviews)

Business Details

2670 FM 423, Little Elm, TX
75068, United States
(469) 362-0546
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2670 FM 423, Little Elm, TX
75068, United States

Hours

Reviews

2.9
2,180 reviews
5 stars
600
4 stars
317
3 stars
259
2 stars
173
1 star
831

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and slow service.

Order Accuracy

Numerous reviews highlighted issues with incomplete or incorrect orders, leading to frustration among customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.

Food Quality

Many reviews mentioned that the food was often cold, poorly prepared, or not up to standard.

Management Issues

Customers expressed concerns about poor management and lack of oversight, leading to repeated negative experiences.
  • ER
    Emily Rouse
    5 days ago
    1.0
    This location regularly and consistently leaves orders incomplete or missing items, often with no replacements or compensation. This is also after waiting way too long. Also, despite claiming to be open 24 hours, anytime at night past around 2am they will simply refuse all online or mobile orders by saying "the computer is down", telling people with prepaid orders to cancel and leave with no recourse and often in a very rude tone. I am getting very sick and tired of being denied service after already paying or having my orders be incomplete when they do serve me.
  • AR
    andy rivas
    Feb 23, 2026
    1.0
    Until I can get an ice coffee made right every McDonalds is getting 1 star from me. How hard is it to fill the cup and add flavoring? Throughout the DFW this is an issue.
  • AA
    arty
    Feb 10, 2026
    1.0
    I’m really disappointed with my experience at this McDonald’s location. The service was slow even though it wasn’t busy, and the employees seemed uninterested in helping customers. My order was incorrect, and when I brought it to their attention, the staff acted annoyed instead of apologizing. The food was also not up to standard — it was cold and looked like it had been sitting out for a while. The dining area wasn’t very clean, and several tables hadn’t been wiped down. Overall, this visit did not meet the basic expectations I have for a McDonald’s. I hope management takes steps to improve customer service, food quality, and cleanliness.
  • DH
    Dennis Heald
    Feb 9, 2026
    5.0
    I have to give my friends at McDonalds a great rating. They have rescued me many a time when I got off without lunch. Fast service and great food for the price!
  • AG
    Aryanna Garcia
    Jan 31, 2026
    1.0
    me and my boyfriend have just moved close by and have been to this McDonalds a couple of times. We will never be going back! There’s this one guy and girl that are extremely rude and always catchs an attitude towards every customer! I worked in fast food and know that customer service is definitely important and the way they talk to their customer is not okay! Also the worst food I have gotten from a McDonald which is crazy since every McDonalds has the same food 😂 I hope this store can get some help! I should be able to go to the closest McDonald without receiving attitude just for ordering lol.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Little Elm, TX?

McDonald's in Little Elm, TX is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's offer delivery and what types?

Yes, this McDonald's offers delivery including same-day delivery and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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