Service Speed
Many customers reported long wait times for their orders, often exceeding 30 minutes, with some experiencing delays even when ordering via the app.
Order Accuracy
A significant number of reviews mentioned incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Food Quality
Several customers expressed dissatisfaction with the food quality, citing issues such as cold, greasy, or poorly prepared items.
Customer Service
While some customers praised the friendliness of the staff, many others reported rude service and a lack of responsiveness.
Improvements Noted
A few reviews indicated that the location has been trying to improve, with some positive experiences noted amidst the overall negative feedback.