Subway

Reviews

• MZ

  Montanna Zugg

  Feb 19, 2026
  1.0
  You now have to order on a screen when going in and they won’t make your order until they finish all of the to go even if you’re standing there.
• JP

  Jordan Paige

  Feb 1, 2026
  5.0
  Stephanie made great recommendations for additions to my usual sandwich!
• MO

  Monica Obuszewski

  Jan 8, 2026
  1.0
  Liberty Hill is one of the friendliest places, including restaurant employees, but not Subway. Very Clean business but very unfriendly service. Came in at 7:30pm in the evening to order one sandwich. Only one in there with 2 employees. They were working on a large to go order. Said they would be with me in a minute. I thought one would take my order while the other did the to go order. Waited patiently while one worked on two of the footlongs already in the oven and thought they’d pause to do mine and finish the last three which were just bread sitting out. I’m tired, it’s been a long day, just wanted to pop in real quick and get out. She then started on the three others, with the other guy doing who knows what, so I left. Pathetic service, and not only that there were boxes and trash bags thrown out in front of the double doors coming in that I had to sidestep. What kind of business is this? Sad because I like Subway but I don’t know how long it can last with sub par service and it’s never busy with people when I go in there. Sad!
• EC

  E C

  Nov 26, 2025
  1.0
  Subway in LH just lost a family of customers due to horrible customer service. They closed tonight at 6 pm (closing early due to holiday tomorrow), I walked in at 5:58. The young man employee told me “we close at 6, showed me his phone and even said to me it’s 5:58” (his words & phone, not mine). I was already in the store and employee was still making sandwiches. “I said it’s not 6 pm yet”. He said his manager told him not to serve anyone after 5:58. Closing time means you serve everyone who walks in the door until 6:00 pm. You can lock the doors at 6 pm but anyone already inside gets served. I left a voicemail message with the manager, Stephanie, and will be contacting Subway Corporate as well. We moved to this town before the Subway opened. Unfortunately for them, my family was always respectful customers and always tipped the staff. I have worked thankless retail jobs in my younger years and for Fortune 500 companies in their corporate offices. I understand what closing time means from both an employee and employer perspective. They refused to make my sandwich and wasted more time trying to explain why they couldn’t serve me than it would have taken to make the sandwich. I left without any food. I will consider revoking my poor review should Subway reach out with an explanation of their closing time policy and an apology would be nice as well.
• GW

  Gardner Webb

  Nov 26, 2025
  4.0
  Closes early with no notice

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