Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Numerous reviews highlighted long wait times, both in the drive-thru and for curbside orders.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude interactions.
Food Quality
Several reviews mentioned inconsistent food quality, including cold items and poorly prepared meals.
Cleanliness
Customers noted issues with cleanliness in the dining area and bathrooms.
RR
Ray
2 days ago
1.0
We did a mobile order last night. But of course, our order was wrong and missing items. My double Quarter pounder was wrong. We were supposed to get 4 apple pies, but go two cookies. No, we didn't call, and we live in the neighborhood behind McDonald's. But these fast food places here are terrible. I'm done eating here.
BJ
Bubba Junior
3 days ago
2.0
I don't get it! How hard is to get an order correct? QSR employees want more money, but can't get a simple order correct!! Please train your employees!
GO
Gayle Owens
Jan 2, 2026
2.0
Still didn't get the 4 pairs of grinch socks we had ordered the grinch meals. I know they were not out of them because my husband drove through 2 hours later and received his pair
HM
Helen McKelvy
Dec 26, 2025
1.0
When your order is wrong 4 out of 5 times and not counting the one time it took 2 extra times to get the order right. This customer is not real happy. If you want your order done correctly just try ordering a plain burger just maybe they won't have it the usual way they make it.
TR
Tiffany Rosenbaum
Dec 17, 2025
1.0
Absolutely terrible, ordered to go and everything was wrong. Fries were cold and unsalted, all spicys had a tiny bit of lettuce and one single tomato. Chicken looked like it had been messed with and ripped for some reason.
They charge two dollars for extra tomatoes (two slices) and then put one single dinky one. The bread was hard like it was sitting out overnight.
This is really shitty food. McDonald’s is already trash for your body the least you can do is not leave it out all hot or serve it cold.