Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times, both in-store and for curbside orders, with some stating it took excessively long to receive their food.
Cleanliness
While some reviews noted cleanliness, others pointed out dirty tables and unsanitary conditions, particularly in the bathrooms.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and poor management.
Food Quality
Food quality received mixed reviews; while some found it fresh and hot, others complained about cold or poorly prepared items.
JF
Justin Ford
5 days ago
1.0
Cheese on the outside of the bun. And they always say the frap machine is down because it's not clean...
TL
Taylor Londos
Nov 16, 2025
1.0
Food, it’s McDonalds. Not sure it’s real or if they’ve just figured out how to make edible plastic and pay the other restaurants for the byproducts of other food to make it smell real.
service, it’s McDonald’s they’re like the Police they probably will get it right is an overstatement they have no obligation to care and don’t get paid enough to go above and beyond
Atmosphere now that’s interesting this is a new McDonald’s setup but it’s just as contrived considering the food and service it’d be way more enjoyable if I could pretend it isn’t what it is which is…McDonald’s. We all as a country need to learn how to tell companies when it’s not enough. The prices don’t justify the ends anymore. And if ordering delivery FORGET IT! you can easily spend as much as it cost for restaurant quality food at a sit down restaurant with a waiter.
BM
beth mckean
Nov 11, 2025
3.0
Most of the time something is missing from our orders.
Tonight was a sandwich. I'd share a photo but I don't have a sandwich to photograph
DP
Dana Peterson
Oct 28, 2025
2.0
We do delivery with door dash all the time. And the last 3 times we ordered from McDonald's something was missing. Just tonight I ordered a mocha frappe and didn't get it. I was not with my order at all. Last time my daughters meal and drink was missing.
SC
Stephen Carlock
Oct 21, 2025
3.0
A McD's is a McD's is a McD's, and this one is as clean and fast as expected. Overall I've had good experiences here. Their ice cream machines are broken less often than at many other locations. Food is generally pretty good and not too old by the time it gets to you. The employees have been fairly friendly.
I'm knocking off 2 stars because several of my orders have been incorrect, such as giving me 40 nuggets when I ordered 80, forgetting sauces, etc. Nothing world-shattering, but know what to expect and check your order. I'll still hit this drive-thru because it's the closest location to my home, but my expectations have adjusted over time.